Logeshwaran

[Logeshwaran @Logeshwaran_B]

@JioCare @reliancejio Reschedule after reschedule multiple times, still no resolution. Customer service representative doesn't help, service technician doesn't come, and now I can't even try calling the technician.
Excellent service @JioCare

[Logeshwaran @Logeshwaran_B]

@JioCare I have been facing an internet outage on my JioFiber for the past 2 days due to a wire cut in my street and had raised a service request which the service engineer keeps rescheduling stating that the customer wanted to reschedule which I did not.

[Logeshwaran @Logeshwaran_B]

@JioCare I wanted a quicker resolution, but the engineer is claiming that I had requested to reschedule. He neither called me, nor visited my place before placing this request.

[Logeshwaran @Logeshwaran_B]

@SamsungMobile @SamsungMobileUS @SamsungIndia @SamsungMobile took time to validate my issue and after 2 weeks of back and forth calls and explanations, finally they agreed to replace the display where #Samsung pays for the spare and I pay for labor. Repaired and phone is good as new.
#greenline #S21 #samsungdisplay

[Logeshwaran @Logeshwaran_B]

Dear @SamsungMobile,
What is your fix for sudden green line without any physical damage on a phone that is out of warranty?
Replace the display with full cost borne by the customer?

My S21 5G got a green line and service center's reply is to replace display

@SamsungIndia

[Logeshwaran @Logeshwaran_B]

@SamsungMobile @SamsungMobileUS @SamsungIndia I am completely disappointed with your solution and policy for the green line issue. When there is no fault from customer side, you should take the ownership and responsibility.
@OnePlus_IN does a better job at handling such issues.

[Logeshwaran @Logeshwaran_B]

@afzaltec Yes, I am facing the same issue.
#samsunggreenline
#whyshouldipayforyourfault

[Logeshwaran @Logeshwaran_B]

@Chandnirchandra @SamsungMobile @SamsungIndia May I know what happened at last? I am facing the same issue with my S21

[Logeshwaran @Logeshwaran_B]

@Tomal33 @SamsungMobile Did you ever got a solution?
I have got the same issue now and samsung is not helping!

[Logeshwaran @Logeshwaran_B]

I've got the same issue after the recent update. All of a sudden, got the green line and @SamsungMobile is denying support as it is out of warranty.
#samsungs21 #whyshouldipayforyourfault