Good evening @CityPowerJhb@CityofJoburgZA@JackSekwaila@DadaMorero
Please can you escalate reference numbers CP3492424 and CP3491160. Previous reference numbers get closed without issue being resolved. Residents have been without electricity since 13 May, over a week now. TIA
Good afternoon @CityPowerJhb@CityofJoburgZA@JackSekwaila@DadaMorero
Please can you escalate reference numbers CPWEB4983964, CPWEB4981584 and CPWEB4982338. Residents have been without electricity since Wednesday night.
#InnerCitySDC#CityPowerUpdates
We are aware of an outage affecting customers in Cyrildene and other possible surrounding areas.
Operators will be dispatched to investigate the cause of the outage.
Further details will be provided once made available.
In the event of power disruption, customers will be updated on the Inner-City SDC WhatsApp channel:
https://t.co/2oCuOpWrDO as well as on social media
@CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo or call 011 490 7484.^LT
Good afternoon @CityPowerJhb@CityofJoburgZA@JackSekwaila@DadaMorero
Please can you escalate reference number CPWEB4960881. Residents have been without electricity for 7 days after vandalism at their pole on 24 April. TIA
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Cleveland Substation: Power supply has been fully restored to customers in Denver, Benrose, and surrounding areas.
We would like to thank customers for their patience and again apologise for the inconvenience caused.
Follow the InnerCity SDC Outage Updates channel on WhatsApp https://t.co/2oCuOpWZtm as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTIpW, call 011 490 7484 or the Call Centre on +27 80 020 2925.
For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^ZD
#CityPowerUpdates#InnerCitySDC
Please note that inclement weather may affect our response time to outages, and as a result, repairs and restorations may be delayed*
Cleveland Substation
Jeppe East Distributor:
The team has restored the power supply up to 50% for customers in Malvern, Jeppestown, Kensington, and surroundings.
The outage was reported yesterday due to a faulty cable. The remaining percentage will be fully restored once repairs are done.
Developments will be communicated once there’s progress.
We apologise for the inconvenience caused and appreciate your patience.
In the event of power disruption, customers will be updated on the Inner-City SDC WhatsApp channel:
https://t.co/2oCuOpWrDO as well as on social media
@CityPowerJhb.
For isolated individual calls and any other electricity-related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo or call 011 490 7484.
^KM
Good afternoon @CityPowerJhb@CityofJoburgZA@DadaMorero@JackSekwaila
Please can the residents get an update on the outage affecting Kensington and Bruma (Observatory Substation). They have not had power since Wednesday afternoon. TIA
#CityPowerUpdates#InnercitySDC#CityPowerOutages
The Service Delivery Centre is sitting with 640 open calls.
Follow the Inner-City SDC WhatsApp channel for updates: https://t.co/EmKI1tJY7m^GR
Good afternoon @CityPowerJhb@CityofJoburgZA@JackSekwaila@DadaMorero
Please can we get an update on the outage affecting Kensington Extension. Residents have been without electricity since Wednesday night. TIA 🙏
#CityPowerUpdates#InnerCitySDC
Kindly see the latest outage update below ^LT
Inner City SDC Updates will be also available on our WhatsApp channel: https://t.co/EmKI1tJY7m.
#CityPowerUpdates#CityPowerOutages#InnerCitySDC
Observatory Substation (Transformer Incomer No. 1&2): Power has since been restored up to 86%. Due to unforseen circumstances, the remaining percentage that affects Bruma and Kensington distributors will be attended to tomorrow.
We apologize for the inconvenience caused.
For isolated, individual electricity related queries, customers are advised to log calls on https://t.co/IJC4ePTaAo.
Follow the City Power Inner-City SDC Updates channel on WhatsApp: https://t.co/2oCuOpWrDO ^NH