@Hermesparcels day 3 of tweeting you! I have never experienced such awful service, trying all morning and it is impossible to get to speak to an actual person !! A parcel larger than expected? when you pay for a size/weight? Held for 48hours which has now been removed? Answers!!
@Hermesparcels second tweet and still no reply, bigger than expected when you pay for a size? Previously said allow 48hours which has now been removed, waiting on a refund which I can’t get until delivered .. awful service!!
@Hermesparcels getting to actually talk to someone is impossible, I would like to know why my parcel says it’s being returned to sender, when it hadn’t left the local depot ?