It is May 26th and the SWTOR community still has no real clarity about what is going on with this game.
That is not a player problem.
That is a management problem.
At some point Broadsword seriously needs to stop acting surprised by the growing frustration surrounding SWTOR and start acknowledging that years of poor communication and increasing disconnect from the community created this situation.
People are tired of the radio silence.
Not because players expect daily updates.
Not because people are “entitled.”
But because this community has spent YEARS supporting a game while feeling increasingly disconnected from the people managing it.
And honestly, it is getting exhausting watching the same cycle repeat over and over:
weeks or months of silence,
minimal engagement,
a heavily controlled livestream,
vague answers,
then disappearing again.
That is not meaningful community management.
And yes, this absolutely applies to people holding titles like Community Manager and Game Manager.
Those titles come with responsibilities.
If your role is community-facing, then actually engage with the community.
If your role is maintaining morale and trust, then maintain it.
If your role is representing the relationship between players and developers, then be visibly present within the playerbase itself.
Because right now, many players do not feel like SWTOR has active community leadership.
They feel like SWTOR has occasional marketing appearances.
There are SO MANY things this team could be doing to make the community actually feel engaged with:
sharing player fan art regularly
appearing on SWTOR creator streams
interacting more directly with guilds and community events
hosting casual livestreams with actual player interaction
organizing in-game meetups
spotlighting creators and roleplay communities
answering community questions more openly
maintaining consistent communication on the game’s MAIN platforms instead of scattering updates randomly
None of this requires a massive budget.
It requires effort.
Presence.
Consistency.
Actual interest in maintaining a relationship with the people keeping this game alive.
Instead, what players currently get is a communication style that feels cold, distant, and transactional.
“Here is patch X.Y.Z.”
“Here is a Cartel Market item.”
“See you again after another long silence.”
That is not how you maintain community trust in a live-service MMO.
And speaking of communication decisions, the Bluesky situation honestly makes this disconnect feel even
worse.
SWTOR’s core community exists on:
Discord
Reddit
YouTube
Twitter/X
the forums
guild communities
So why does it increasingly feel like communication is being pushed toward platforms much of the actual playerbase does not even use?
At this point, if I did not know better, I would genuinely question whether SWTOR even has a properly organized social media strategy anymore.
Because from the outside, communication feels completely scattered and inconsistent.
The voice actor strike situation years ago should have already been a wake-up call for this team. Nobody expected confidential information, but forcing the community to figure out major issues themselves through rumors and outside discussion was terrible management for a story-driven MMO.
And instead of improving after that, communication became even more distant.
Now players are expected to tolerate silence while the Cartel Market continues receiving more consistency and visibility than communication surrounding the future of the actual game.
So naturally people start asking questions.
Because from the player perspective, monetization currently feels more stable and organized than community management itself.
That perception is damaging SWTOR far more than criticism ever could.
Another major issue is how criticism itself increasingly feels treated as a problem.
Players should not feel nervous about giving honest feedback regarding a game they financially support.
A healthy MMO community allows criticism.
It allows frustration.
It allows difficult conversations.
If criticism immediately gets dismissed as “toxicity” or “negativity,” eventually people stop speaking honestly altogether.
And once players emotionally disengage from an MMO, the damage is already done.
The reason people are angry is because they still care.
But goodwill is not unlimited.
SWTOR survived because its community stayed loyal during years of instability and uncertainty. That loyalty should have been strengthened and respected.
Instead, many longtime players now feel ignored, filtered, and disconnected from the people responsible for managing the relationship between the game and its community.
Something NEEDS to change!
@SWTOR@GeekyFriedRice
@discord_support so one of my IRL friends was recently perma banned from discord out of the bluemoon, and since he dosen't have twitter, i thought i would ask what the hell happend here?
Blaming anyone and everyone is most peoples 'go to' instead of digging into the problem itself. if we spend half the time trying to find solutions as we do when it comes to (the list you provided), we could see ourself from the whole milky way.
i do love to get creative with the whole thing tho... https://t.co/XQd08hhdD4
🚶♂️
@SWTOR@GeekyFriedRice https://t.co/yi6IsW3lRi not to mention... The enigma background might need some adjustments.... (borrowed clip from a Discord server)
@SWTOR@GeekyFriedRice can we expect these *bugs* to be fixed? it kinda ruined the playthrough and arent really motivating me (and i would presume many others) to do more playthroughs when these things happens, weapons not showing correctly, (Pistol and Gun) facemask being removed but effects on it still shows, (i took a picture of my sith inquish with the correct lightning aswell, while in the shae clip its just white and she isnt holding her lightsaber) 🙃
i can't be bothered making more than 4 tweets a day
but you might want to add this to *known issues* @SWTOR@GeekyFriedRice
Drawing weapons when meeting shae dosen't... work as intended 🙃
We did it once, we can do it again #swtor
https://t.co/fMfruDUdJL for the love of the galaxy, PLEASE take notes from your playerbase, you cannot leave us hanging until 8.0 for that ending.
All this time i've playet SWTOR, there have been
- A debriefing on odessen once the dust settled,
- Met on a flagship breaking down what took place
- a quick catch up on the characters involved
while in 7.9 you hear Malgus saying **BREAK FREE** - and then its just blackscreen, then credits
DO NOT get my complaint wrong, i loved the story overall, minus the bugs and all, BUT the ending is NOT fitting for a *finale* and the thought of going an entire summer without actual any idea on what's next, it would be very wise to at least give us a *debriefing* instead of just cut it short to 8.0
Just take it into consideration.
@SWTOR@GeekyFriedRice
Some of us still do.
the problem itself lies with: money hungry companies, cancel culture, aggresive hatespeach towards devs of video games, FOMO everywhere, battlepasses on speedial in every videogame, AI vs VA debates, and i could go on and on
but say that out loud and you have a whole mop after you.
I am one of the few who remember the old cod days, now that was an experince and a half, but if you try to recreate any of that nowdays, your slammed down by who knows what community out of the bluemoon
The gaming industry itself changed, the player(s) was just *forced* to adapt to it.
Having now finished 7.9, I can honestly say I enjoyed it overall.
There were a few bugs that pulled me out of the experience, such as weapons not displaying correctly in certain scenes and companion customizations not always showing correctly, Theron Shan reverting from his customized appearance of my choice, to his Original outfit was particularly noticeable.
My biggest criticism is the ending.
Not because it ends on a cliffhanger, but because it doesn't really feel like an ending at all. After years of build-up surrounding Malgus and Jadus (ish), his final scene feels like the story is finally about to reach its payoff, only for the player to suddenly spawn back on Odessen with little explanation or aftermath.
The transition felt so abrupt that it came across less like the end of a major story arc and more like a "to be continued" screen.
Overall, I enjoyed the update, but if this is meant to be the conclusion to Legacy of the Sith, it currently feels more like the end of a chapter than the end of the story.
Overall rating i'll give it a 8/10 the ending could have been better.
@SWTOR@GeekyFriedRice
I want every #swtor#starwars player or fan to go down below in the comment section on the original post, and tag both @SWTOR and @GeekyFriedRice
explenation itself is on the post. :)
It is May 26th and the SWTOR community still has no real clarity about what is going on with this game.
That is not a player problem.
That is a management problem.
At some point Broadsword seriously needs to stop acting surprised by the growing frustration surrounding SWTOR and start acknowledging that years of poor communication and increasing disconnect from the community created this situation.
People are tired of the radio silence.
Not because players expect daily updates.
Not because people are “entitled.”
But because this community has spent YEARS supporting a game while feeling increasingly disconnected from the people managing it.
And honestly, it is getting exhausting watching the same cycle repeat over and over:
weeks or months of silence,
minimal engagement,
a heavily controlled livestream,
vague answers,
then disappearing again.
That is not meaningful community management.
And yes, this absolutely applies to people holding titles like Community Manager and Game Manager.
Those titles come with responsibilities.
If your role is community-facing, then actually engage with the community.
If your role is maintaining morale and trust, then maintain it.
If your role is representing the relationship between players and developers, then be visibly present within the playerbase itself.
Because right now, many players do not feel like SWTOR has active community leadership.
They feel like SWTOR has occasional marketing appearances.
There are SO MANY things this team could be doing to make the community actually feel engaged with:
sharing player fan art regularly
appearing on SWTOR creator streams
interacting more directly with guilds and community events
hosting casual livestreams with actual player interaction
organizing in-game meetups
spotlighting creators and roleplay communities
answering community questions more openly
maintaining consistent communication on the game’s MAIN platforms instead of scattering updates randomly
None of this requires a massive budget.
It requires effort.
Presence.
Consistency.
Actual interest in maintaining a relationship with the people keeping this game alive.
Instead, what players currently get is a communication style that feels cold, distant, and transactional.
“Here is patch X.Y.Z.”
“Here is a Cartel Market item.”
“See you again after another long silence.”
That is not how you maintain community trust in a live-service MMO.
And speaking of communication decisions, the Bluesky situation honestly makes this disconnect feel even
worse.
SWTOR’s core community exists on:
Discord
Reddit
YouTube
Twitter/X
the forums
guild communities
So why does it increasingly feel like communication is being pushed toward platforms much of the actual playerbase does not even use?
At this point, if I did not know better, I would genuinely question whether SWTOR even has a properly organized social media strategy anymore.
Because from the outside, communication feels completely scattered and inconsistent.
The voice actor strike situation years ago should have already been a wake-up call for this team. Nobody expected confidential information, but forcing the community to figure out major issues themselves through rumors and outside discussion was terrible management for a story-driven MMO.
And instead of improving after that, communication became even more distant.
Now players are expected to tolerate silence while the Cartel Market continues receiving more consistency and visibility than communication surrounding the future of the actual game.
So naturally people start asking questions.
Because from the player perspective, monetization currently feels more stable and organized than community management itself.
That perception is damaging SWTOR far more than criticism ever could.
Another major issue is how criticism itself increasingly feels treated as a problem.
Players should not feel nervous about giving honest feedback regarding a game they financially support.
A healthy MMO community allows criticism.
It allows frustration.
It allows difficult conversations.
If criticism immediately gets dismissed as “toxicity” or “negativity,” eventually people stop speaking honestly altogether.
And once players emotionally disengage from an MMO, the damage is already done.
The reason people are angry is because they still care.
But goodwill is not unlimited.
SWTOR survived because its community stayed loyal during years of instability and uncertainty. That loyalty should have been strengthened and respected.
Instead, many longtime players now feel ignored, filtered, and disconnected from the people responsible for managing the relationship between the game and its community.
Something NEEDS to change!
@SWTOR@GeekyFriedRice
It is May 26th and the SWTOR community still has no real clarity about what is going on with this game.
That is not a player problem.
That is a management problem.
At some point Broadsword seriously needs to stop acting surprised by the growing frustration surrounding SWTOR and start acknowledging that years of poor communication and increasing disconnect from the community created this situation.
People are tired of the radio silence.
Not because players expect daily updates.
Not because people are “entitled.”
But because this community has spent YEARS supporting a game while feeling increasingly disconnected from the people managing it.
And honestly, it is getting exhausting watching the same cycle repeat over and over:
weeks or months of silence,
minimal engagement,
a heavily controlled livestream,
vague answers,
then disappearing again.
That is not meaningful community management.
And yes, this absolutely applies to people holding titles like Community Manager and Game Manager.
Those titles come with responsibilities.
If your role is community-facing, then actually engage with the community.
If your role is maintaining morale and trust, then maintain it.
If your role is representing the relationship between players and developers, then be visibly present within the playerbase itself.
Because right now, many players do not feel like SWTOR has active community leadership.
They feel like SWTOR has occasional marketing appearances.
There are SO MANY things this team could be doing to make the community actually feel engaged with:
sharing player fan art regularly
appearing on SWTOR creator streams
interacting more directly with guilds and community events
hosting casual livestreams with actual player interaction
organizing in-game meetups
spotlighting creators and roleplay communities
answering community questions more openly
maintaining consistent communication on the game’s MAIN platforms instead of scattering updates randomly
None of this requires a massive budget.
It requires effort.
Presence.
Consistency.
Actual interest in maintaining a relationship with the people keeping this game alive.
Instead, what players currently get is a communication style that feels cold, distant, and transactional.
“Here is patch X.Y.Z.”
“Here is a Cartel Market item.”
“See you again after another long silence.”
That is not how you maintain community trust in a live-service MMO.
And speaking of communication decisions, the Bluesky situation honestly makes this disconnect feel even
worse.
SWTOR’s core community exists on:
Discord
Reddit
YouTube
Twitter/X
the forums
guild communities
So why does it increasingly feel like communication is being pushed toward platforms much of the actual playerbase does not even use?
At this point, if I did not know better, I would genuinely question whether SWTOR even has a properly organized social media strategy anymore.
Because from the outside, communication feels completely scattered and inconsistent.
The voice actor strike situation years ago should have already been a wake-up call for this team. Nobody expected confidential information, but forcing the community to figure out major issues themselves through rumors and outside discussion was terrible management for a story-driven MMO.
And instead of improving after that, communication became even more distant.
Now players are expected to tolerate silence while the Cartel Market continues receiving more consistency and visibility than communication surrounding the future of the actual game.
So naturally people start asking questions.
Because from the player perspective, monetization currently feels more stable and organized than community management itself.
That perception is damaging SWTOR far more than criticism ever could.
Another major issue is how criticism itself increasingly feels treated as a problem.
Players should not feel nervous about giving honest feedback regarding a game they financially support.
A healthy MMO community allows criticism.
It allows frustration.
It allows difficult conversations.
If criticism immediately gets dismissed as “toxicity” or “negativity,” eventually people stop speaking honestly altogether.
And once players emotionally disengage from an MMO, the damage is already done.
The reason people are angry is because they still care.
But goodwill is not unlimited.
SWTOR survived because its community stayed loyal during years of instability and uncertainty. That loyalty should have been strengthened and respected.
Instead, many longtime players now feel ignored, filtered, and disconnected from the people responsible for managing the relationship between the game and its community.
Something NEEDS to change!
@SWTOR@GeekyFriedRice