@1172Elizabeth Please still send us an email at [email protected] with the details of your experience and your phone number, so we may have our team follow up with you directly.
@1172Elizabeth Hello, we're very sorry about the expired product purchased and illness caused. Please send us an email at [email protected] with your Thank You Rewards card number, a copy of the receipt, and your phone number as our team would like to make this right for you! Thank you.
@dohRG Unfortunately X is not allowing us to send us a DM either. Please reply to your email and advise that you have also reached out to us on X, and we will have our Guest Care team review this right away.
@zazouke1 Hello Gigi, we take all matters regarding food safety extremely serious and appreciate you bringing this to our attention. Please DM us as our team would like to make this right for you! Thank you.
@carrieshbo Hello. Oh no! We're very sorry about the quality of the cookies that you purchased from our Boxgrove location and the expired items on display. Please DM us with your Thank You Rewards card number as our team would like to make this right for you! Thank you.
@viwang0616 Hello Vivian, oh no! We are sorry about the quality of the potatoes. Please DM us or send us an email at [email protected] with your Thank You Rewards card number and a copy of your receipt, as our team would like to make this right for you. Thank you!
@Aksh_oberoi We are currently receiving a high number of emails thus reply times may be longer. However, if you can please DM us so we may take a look into this for you.
@ClintRobertson_ Hello Clint, thank you for bringing this to our attention. Please send us an email at [email protected] with the pictures so we may review this with our team.
@habsrgr8 Hi there. Please accept our apologies for the delay in responding to you, as we have received a high volume of emails. You may call our Guest Care team at 1-800-956-6467 instead to assist with your inquiry.
@maginnis_eric Hi there, we apologize for the delayed response as we have been received a very high volume of emails. Can you please DM us so that we may assist you.
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