@SkyHelpTeam Thanks I’ve spoken to the sky team but I’m far from happy with the explanation and still haven’t been informed of how/why I have been charged for two calls that aren’t in my phone call log. #phantomcalls
Q -would a spend cap of £0 prevent the missed call charges?
@SkyHelpTeam And in fact there are 2 numbers on my bill that don’t even appear in my call log. How have I been charged for calls that were not only not received, don’t even register as attempts on my phone?
@SkyHelpTeam But when you DONT answer the call and still get charged… the calls I am referring to are in my missed calls log - they were not received, yet I was still charged. I can’t prevent people from trying to call me when I’m abroad
@SkyHelpTeam Why would you get charged for not answering a call when you’re abroad on holiday? Are you expecting people to leave their mobile phones at home?!
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@AskNationwide Hi, if overpaying mortgage, do you send a letter confirming the overpayment every time? Can this be switched to paperless notification instead?
@AskNationwide morning, if overpaying mortgage, do you send a letter confirming the overpayment every time? Can this be switched to paperless notification instead?