I just had the craziest experience at the airport.
We are about to board a flight to Atlanta when the pilot from the incoming plane walks out of the jetway. Guy is probably late 50s, salt and pepper hair, military look. The kind of pilot you instantly feel good about seeing on your flight.
Pilot walks over to the counter, gets on the PA system, and starts addressing everyone. “Folks, I’ve been doing this a long time. Flying one of these jets is easy. The hard part is looking at 130 people and telling them their flight is going to be delayed.”
Audible groans throughout the boarding gate. Most people here are flying to Atlanta as a layover before another flight. 130 people just had their day become a complete mess.
The pilot goes on. “I get it, trust me. But here’s the deal: During our landing, we had a small mechanical issue. I’m not your pilot for the next leg, but I don’t feel confident the jet’s safe to fly until we have a mechanical team look it over, and I don’t feel comfortable asking the next pilots to fly you guys until we get confirmation.”
He points at the agents next to him behind the counter: “Now, none of this is the agents’ fault. Please be kind to them. I’m the one who made this decision, not them, so any inconvenience you experience is my fault. Just please know that I don’t do this lightly, and I’m only doing it because I believe it’s in the best interests of everyone’s safety.”
Now this is where the story gets crazy. The pilot puts the microphone down, grabs his suitcase, and all the people in the gate…
Start clapping.
I’m not joking, everyone starts clapping for the guy. 130 people who just had their travel plans ruined give an ovation to the guy who made the decision and delivered the message.
All because he addressed them with decency and transparency, took ownership of the decision, made it clear that it was necessary, and explained why it was in everyone’s best interest.
It’s honestly one of the best examples of strong communication—of strong leadership, for that matter—that I’ve seen in a long time.
@Delta, whoever your Atlanta to Wichita pilot was this morning, he’s one of the good ones. Please tell him the delayed passengers of flight 1637 appreciate what he did.
Saw a patient today with a hemoglobin of 1.9 g/dL. For context, a level that low is almost incompatible with normal consciousness, but she walked right into the clinic on her own feet.
For three long years, she lived with crushing weakness and since last 6 months breathlessness from just walking across a room. Why didn’t she get help sooner? At first, it was because the kids had crucial school exams and later her husband was reluctant to deal with the hassle of a hospital admission.
Her health was treated as a background inconvenience.
When we dug deeper, it got worse. A year ago, her Hb was 6.4 g/dL. A doctor explicitly told them she needed immediate admission. The family refused, walked out with a basic strip of iron tablets, she took them for two weeks, forgot about them, and nobody in the house ever bothered to check on her or remind her.
She didn't even come to the hospital today because of the air hunger. She came because her periods had completely stopped for months. Her body was so profoundly starved of iron and oxygen that it literally shut down her reproductive axis just to divert what little blood she had left to her heart and brain.
It’s completely heartbreaking. A woman will literally bleed her body dry, gasp for air for years and keep working silently, only to be brought to a doctor when her normal functioning stops.
Please check on the women in your homes. Stop letting them normalize chronic exhaustion.
Surprise! Chrome silently installs a 4GB AI model you didn’t ask for.
No install prompt. No consent.
If you delete it, Chrome downloads it again.
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It is a great pleasure to Introduce Our Chief Guest RTN. ARON MUHINDA @Lord_aar ASSISTANT GOVERNOR @rotaryd9213 a true leader and visionary.
He has achieved great success in the field of rotary and community service delivery , We are inspired by his actions
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There was (still is) a massive cyberattack against 𝕏.
We get attacked every day, but this was done with a lot of resources. Either a large, coordinated group and/or a country is involved.
Tracing …
#SseseUpdates Today #RCKampalaSseseIslands was visited by our District Governor Anne Nkutu! She gave us deep insights and motivated us to reach for the stars as we impact communities!! #RotaryRocks