Lottie

[Lottie @LottieAugust]

@AaronDerbyshi15 @HM_Passport I was told on 7th to cancel my application to be able to use fast track service. Cancellation letter sent same day and recieved 9am on 8th. Still waiting for my docs having being told by two people at the Advice Line that docs would be returned in two weeks. Holiday in jeopardy.

[Lottie @LottieAugust]

@The_Emo_Emu @HM_Passport On Wednesday morning I was told 4 hours. After 5 I called again and was told 24. After 24 I called again and was told to complete the online request which they aim to reply to within 72 hours. Over 48 hours and nothing.

[Lottie @LottieAugust]

@GBBuildingHerts @franc_hob @passportwaiting TNT. I didn't get updates from TNT. Goggle TNT passport delivery and you'll find the tracking page. Need post code and application number and you should be able to see the expected delivery date

[Lottie @LottieAugust]

@GBBuildingHerts @franc_hob @passportwaiting Mine out for delivery today, so two days after approval

[Lottie @LottieAugust]

@franc_hob @passportwaiting Passport finally approved yesterday!

[Lottie @LottieAugust]

@franc_hob @passportwaiting Application for child's first passport sent to Peterborough. We fly on 4th October... I can't relax at the moment! Called twice and told there is nothing that can be done. Disappointing service

[Lottie @LottieAugust]

@houseoffraser Following exceptionally poor customer service from your representative who believes this bag is not faulty, please can you advise how I make a complaint?