@British_Airways Hello, I’m missing tier points from my last trip. Tried to claim online but the website is saying this can only happen 3 days after travel… it’s been 15. Please can you add them?
@Ryanair I can’t verify my email as I’m not in my home country. Is there another way you can send me this code - perhaps via mobile so I can check in online. Urgent as flight is in a few hours. Thanks.
@vuecinemas My £25 gift card is saying I have no credit online - but I know it hasn't been activated. Please can you assist? Thanks! #timetogetbacktothecinema
@British_Airways I’ve been on hold 30 mins and need to see if i can push my flight to today. Can you help - i can’t do it online as it’s within 24 hours of my booked flight tomorrow. Thanks! #onbusiness#executiveclub
@HelloFreshUK My order dates have been amended without me knowing - due to the bank holidays you’ve processed my box earlier. I won’t be in the country, please cancel it before it’s sent out. I’ve tried to today but it won’t allow me #HelloFresh#Changeddates#Waste
@British_Airways Flying this afternoon - after multiple calls to your dedicated hotline and customer relations still no further forward. My booking is operated by #AmericanAirlines but booked through yourself. Can you assist asap? #luggage#silver
@Ryanair I’ve just tried to check in with a few mins to spare before the two hour deadline, and the app hasn’t let me. Please help! I don’t want to pay a fee at the airport #deadline#cutoff
@virginmedia Spent 20 mins trying to cancel my service, everytime i’m told i’m getting transferred someone on your end hangs up. Please can somebody from cancellations call me back! #virginmedia#cancellation
@ASOS Just placed an order expecting next day delivery with my Premier account... and won't be here until Thurs, please help I need it for tomorrow! #asos#beatthecutoff#nextdaydelivery
@sodexoengage Have logged on to find my £50 voucher has expired - please could you extend? With all going on at the moment I wasn’t able to use it before Christmas. Thank you!
@EtihadHelp Great news, thanks - I will be staying in Dubai so no need to quarantine after the result. For the test at Abu Dhabi airport do i need to arrange? Also, how quickly do the results come back - is it the finger prick within 10 minutes? Thanks again.
@etihad I hold a British passport - planning to book my ticket to Dubai - but I land in Abu Dhabi and then then take the Etihad bus straight to Dubai. Do i need to quarantine? Can I get my tourist visa upon arrival at Abu Dhabi - is that option eligible at the moment? Thanks.