Lourette Osei Bonsu

[Lourette Osei Bonsu @LouretteOs5393]

Appalling treatment by @Ryanair ground staff on Flight FR6599 (Aug 8). Priority boarding with a toddler, forced to publicly justify a hidden disability (MS). Staff (Badge 609548) hid her ID. Customer care closed ranks. Avoid if you value accessibility and basic dignity.

[Lourette Osei Bonsu @LouretteOs5393]

@Ryanair

[Lourette Osei Bonsu @LouretteOs5393]

@breshannon @Ryanair @SimonCalder @BBCWatchdog @BBCNews @WhichUK @Scope, @MyEDF, @DisabilitySmart Thank you so much. Really appreciate you amplifying this, airlines shouldn't be allowed to get away with treating disabled passengers and parents this way.

[Lourette Osei Bonsu @LouretteOs5393]

@breshannon @Ryanair @SimonCalder @BBCWatchdog @BBCNews @WhichUK @Scope, @MyEDF, @DisabilitySmart Thank you so much. Really appreciate you amplifying this, airlines shouldn't be allowed to get away with treating disabled passengers and parents this way.

[Lourette Osei Bonsu @LouretteOs5393]

Appalling treatment by @Ryanair ground staff on Flight FR6599 (Aug 8). Priority boarding with a toddler, forced to publicly justify a hidden disability (MS). Staff (Badge 609548) hid her ID. Customer care closed ranks. Avoid if you value accessibility and basic dignity.

[Bre Shannon @breshannon]

@LouretteOs5393 @Ryanair This is appalling treatment by @Ryanair ground staff. Nobody should be subjected to public humiliation and stress like this, let alone a parent traveling with a toddler. Tagging @SimonCalder , @BBCWatchdog , @BBCNews, @WhichUK on this because people need to see how they operate.

[Lourette Osei Bonsu @LouretteOs5393]

@Ryanair

[Lourette Osei Bonsu @LouretteOs5393]

@HelpPage4r

[Lourette Osei Bonsu @LouretteOs5393]

@HelpPage4r #travel #flight

[Lourette Osei Bonsu @LouretteOs5393]

@HelpPage4r

[Lourette Osei Bonsu @LouretteOs5393]

@Ryanair @WhichUK @BBCWatchdog

[Lourette Osei Bonsu @LouretteOs5393]

@Ryanair Appalling treatment by @Ryanair ground staff on Flight FR6599 (Aug 8). Priority boarding with a toddler, forced to publicly justify a hidden disability (MS). Staff (Badge 609548) hid her ID. Customer care closed ranks. Avoid if you value accessibility and basic dignity.

[Lourette Osei Bonsu @LouretteOs5393]

Appalling treatment by @Ryanair ground staff on Flight FR6599 (Aug 8). Priority boarding with a toddler, forced to publicly justify a hidden disability (MS). Staff (Badge 609548) hid her ID. Customer care closed ranks. Avoid if you value accessibility and basic dignity.

[Lourette Osei Bonsu @LouretteOs5393]

@Ryanair @Ryanair_ES

[Lourette Osei Bonsu @LouretteOs5393]

@parentingleader Just experienced terrible customer service from Parenting Leader. They refused to give a full refund despite my legal rights and only offered a partial one after delay and hassle. Very disappointed! #CustomerServiceFail #ConsumerRights
#ParentingLeader

[Lourette Osei Bonsu @LouretteOs5393]

@parentingleader Just experienced terrible customer service from Parenting Leader. They refused to give a full refund despite my legal rights and only offered a partial one after delay and hassle. Very disappointed! #CustomerServiceFail #ConsumerRights

[Lourette Osei Bonsu @LouretteOs5393]

@Groupon @71619XX @itiki_mexico Still waiting for a reply

[Lourette Osei Bonsu @LouretteOs5393]

@Groupon @71619XX @itiki_mexico Email sent via DM I will be deleting the app from my phone. This bad service needs to be addressed soon!

[Lourette Osei Bonsu @LouretteOs5393]

@Groupon @71619XX @itiki_mexico Replied, I want my money back, not credits.

[Lourette Osei Bonsu @LouretteOs5393]

@Groupon_es @Groupon_es Pagué por un servicio de limpieza de 6h con 123Limpieza y NUNCA se presentaron. Me ofrecieron un crédito, pero exijo un reembolso completo. La empresa ya no trabaja con ustedes y perdí tiempo valioso como madre trabajadora. ¿Qué solución real ofrecen?#Groupon #MalServ

[Scholar on practice @rdiecinueve]

@LouretteOs5393 @Groupon_es @Groupones Es una lastima en lo que se ha convertido @Groupones / @Groupon_es... estos errores solo sirven para que el cliente pierda la confianza con los servicios ofrecidos. Si el servicio no se realizó debe reembolsarse.#Groupon #MalServ

[Bre Shannon @breshannon]

@LouretteOs5393 @Groupon_es @Groupones Vaya estafa @GrouponES. Si la empresa ya ni trabaja con ustedes, ¿cómo esperan que un crédito sirva de algo? Devuelvan el dinero. No es tan difícil. Dejen de marear a la gente que solo quiere lo que pagó. #Groupon #MalServ