Day 14 and still nothing from @lufthansa. You are responsible for breaking my son’s specialist car seat. I can not take him out of the house! We are missing vital therapy, pre school and medical appointments. Please can someone contact me to get this resolved ASAP!!
13 days and still no acknowledgement that you are responsible for breaking my disabled son’s specialist car seat. We are house bound. I can not take him to therapy, school or hospital appointments. This is SERIOUS. Come on @lufthansa - get this SORTED!!!!
@lufthansa Is nearly two weeks not enough time? Surely you can contact whoever will be dealing with this and ask them to act as a matter of urgency? No one from @lufthansa has bothered to contact me so I have had no choice but share what is happening on social media!
13 days with no specialist car seat. Louis is missing school, vital therapies and medical appointments. We are housebound. This situation is awful. What has no one STILL NOT contacted me? @lufthansa
#lufthansa We flew with you to and from Poland and my disabled son’s specialist car seat was damaged beyond repair.This was reported on 01/06. I have emailed and made numerous calls. We are house bound! LHRLH32544. Please can somebody contact me as a matter of urgency!
✨✨✨After a fantastic evening at The Wiltshire Life Awards yesterday, planning meeting today to build on our success and make the next six months even better for Louis✨✨✨ MASSIVE THANKS AND… https://t.co/kdZkJs1dTn
✨✨✨ ❣️Happy International Women’s Day✨✨✨ A shoutout to all Mama’s but especially SEN Mama’s. Keep fighting. Keep believing. Keep breathing. Try🤔😮NOT to stress. It… https://t.co/6p9BKBUCtZ
#RareDiseaseDay Normal pregnancy. Normal, actually easy birth. Beautiful baby who did not thrive. Severe acid reflux for 14 months. Told there is… https://t.co/DMzcj9jePu
✨✨✨Today Louis’ Conductor took me to one side to express her joy at his continuing achievements. He sat on a bench unsupported and following instructions with either hand picked up a frog… https://t.co/TkGy5M1tLf
Louis has successfully completed his 7th block of intensive therapy😘Today he has worked on four point kneeling, high kneeling from four point kneeling, standing up from four point kneeling… https://t.co/0mLupV6drO
⚡️⚡️⚡️Day 3/Wk 7 intensive therapy. Louis had another really successful day 🥇 He worked hard on four point kneeling, getting from four point kneeling to high kneeling, maintaining high… https://t.co/OA1RhTlT9G
✨✨✨Louis has successfully completed day 2 of his 7th intensive therapy block. He has worked hard on balance and positioning as he is quite wobbly and very much weaker since being poorly.… https://t.co/yWQvmTiIQj
♥️To say we’ve had a rough ride of it recently is an understatement. Louis hasn’t been well since the end of November. He had a very nasty virus which left him extremely vulnerable, he… https://t.co/PfEDoWUZcw
✨✨✨’Pretty fantastic as to how much Louis has changed’, ‘It’s like a different child coming in.’✨✨✨ Two wonderful comments from Louis’ Osteopath Jennie whom we haven’t seen since July ‘18.… https://t.co/zUAFig9Vnl