@united United will cancel your flight after multiple delays. Then give you an insulting $15 voucher while you are stranded overnight. The gate staff will rudely push you away. When you call, wait time is 2 hours. Worst experience of my life.
@TMobile First you want to change my plan without my authorization, and then your reps cannot even tell me what my new bill is going to be after the unwarranted price hike. What's going on?
@TMobile You're raising my bill to force me off a plan I chose, then having reps "console" me without actually helping. After years of loyalty, this is how you treat long-term customers? You've become exactly the carrier you used to mock. Very unfair and disappointing.