The loyalty landscape is evolving – and leaders must adapt fast to stay ahead https://t.co/Ud28cHgA8t via @LoyaltyMagazine Loyalty industry under siege from increased customer expectation, consumer apathy, rising cost of loyalty & reward dilution Must read
https://t.co/BcDC3ILM7D
Eurostar going further with its loyalty program https://t.co/5nCS2zcH88 via @LoyaltyMagazine “Today...we are writing a new page in the history of high-speed rail travel. A new story that begins with the most frequent customers: a unique loyalty programme.
Restaurant loyalty start-up raises $24M https://t.co/aQaXDawdym via @LoyaltyMagazine
Blackbird to use Web3 cryptocurrency
Coalition restaurant loyalty has historically been a tough nut to crack, but a US$24m raise from the Resy and Eater co-founder may change that.
Following fashion into loyalty https://t.co/n0Fs0x7GtE via @LoyaltyMagazine
Fashion brands used to ignore customer loyalty , believing the concept was not suitable for infrequent purchases.
Not any more Results are impressive #levi#hugoboss#nike#brandloyalty#fashionloyalty
Great night at the International loyalty Awards. So proud to be part of such a fun, vibrant, creative community. Well done to the winners. Download the latest magaznr at https://t.co/96hKP3EaTv
Data turbulence in Europe challenges loyalty program data stewardship https://t.co/KnfUVo27lg via @LoyaltyMagazine Big tech versus regulators is a battle loyalty marketers cannot afford to ignore because so many programs rely heavily on the analytic tools that BigTech provides.
Sometimes being a customer is horrible https://t.co/VREFjTmnfS via @LoyaltyMagazine#Callcentres not helped by chatbot technology
#Retail sales continue to drop (0.9% in UK), but are retailers using loyalty programs properly, and if not, why not? #technology#customerservice
Loyalty ecosystems take center stage in Asia Pacific https://t.co/VxWZavgviU via @LoyaltyMagazine Chen Peng, VP Mastercard Data and Services addresses some tough questions on the future of loyalty programs