Lauren Greenwood

Life

[Lauren Greenwood @LozzaGeee]

Mate it’s all about Aragorn, no other guy compares

[Lauren Greenwood @LozzaGeee]

Just realised I haven’t tweeted in 3 years

[Lauren Greenwood @LozzaGeee]

Seen every episode of Friends at least 20 times but quarantine got me thinking I need to do a marathon

[Lauren Greenwood @LozzaGeee]

@hannahgreeney How cute. Age has changed you

[Lauren Greenwood @LozzaGeee]

@AmazonUK your customer services are terrible. I brought a case of fraud to their attention over 3 weeks ago and nothing has been done

[Lauren Greenwood @LozzaGeee]

@AmazonHelp any news?

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Any updates? Yet again you continue to string me along, promising that you’ll get in touch. Which you still haven’t

[Lauren Greenwood @LozzaGeee]

@AmazonUK It has now been 2 weeks since I informed your customer service team that someone had taken over £850 of my savings through my account with Amazon. I have now heard ‘The fraud team will be in touch within 24 hours’ over 8 times now and still nothing has been done

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Yeah that’s what everyone keeps saying. And yet I’ve been waiting 17 days for someone to tell me anything

[Lauren Greenwood @LozzaGeee]

@AmazonHelp I did reply! Haven’t heard anything since. You say you want to help and yet no one is doing anything

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Yes and it said someone would be in touch within 48 hours. Which it has now been

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Still nothing has been done 4 days later

[Lauren Greenwood @LozzaGeee]

@NatWest_Help Passing me off again. You and amazon are a great help. Thanks

[Lauren Greenwood @LozzaGeee]

@NatWest_Help I informed the customer service over 2 weeks ago that over £850 had been taken from account through Amazon. Nothing has been done and your team simply said that they couldn’t help and that I needed to take it up with Amazon. Which is complete rubbish

[Lauren Greenwood @LozzaGeee]

@AmazonHelp What sort of information? No one has been in touch with me, I have had to contact your customer service team everyday to see if there has been any progress in my case

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Yes I have! The emails I received after freezing my account said that the transactions would be cancelled, however they were not. Nothing else said was at all useful or helped in any way

[Lauren Greenwood @LozzaGeee]

@AmazonHelp Yes I have! The emails I received after freezing my account said that the transactions would be cancelled, however they were not. Nothing else said was at all useful or helped in any way

[Lauren Greenwood @LozzaGeee]

@AmazonHelp I informed the customer service over 2 weeks ago that over £850 had been taken from account through Amazon. Nothing has been done and I have heard ‘the fraud team will be in touch within 24 hours’ 8 times now