@AzureSupport Thank you for escalating. However, I need a specific timeline, not "once review is complete."
18+ hours down. 1,300 users locked out. All data trapped in disabled VM.
I need restoration within HOURS or, at a minimum, emergency read-only access to extract my database for migration.
What's the ETA?
@AzureSupport@Azure@Microsoft
My Azure production subscription was disabled on March 21 during an active 4-month billing dispute over charges YOUR system migration created.
📊 Impact: 1,300+ users, 17+ hours DOWN
📋 Cases: TrackingID#2601200040003246 & 2603220010000993
💰 Dispute: $26K charges from YOUR Sept 30, 2025 MFA/SSPR migration
I'm a @MSFTStartups participant. I explicitly asked for service protection during dispute resolution on March 20. You disabled me anyway on March 21 with NO response.
This is unacceptable. Need immediate escalation.
#Azure #MicrosoftAzure #Startups
After 4 months of patience, I'm preparing to migrate. I don't want to leave Azure, but I can't operate a business that gets shut down during disputes over YOUR billing errors.
@satyanadella - Is this how Microsoft for Startups treats participants?
@AzureSupport Thank you @AzureSupport - DM sent with full details. Standing by for immediate escalation.
Cases: TrackingID#2601200040003246 & 2603220010000993
17+ hours down, 1,300+ users affected.
Appreciate the urgent attention.
Lucas