Dear Companies,
If your website asks me for my prefered method of communication and i say SMS and you then call me, do not be surprised if I hang up on you and go to your competitor
kthxbye!!
If you don’t include at least a cheat sheet with your product and I have to google to get it working first time then you need to work on your customer experience.
I love reading aus post tracking updates sometimes...
my package went from Melbourne to Melbourne Airport and then onto Sunshine.
Based on past experiences I predict that it will now go to Melbourne North and then maybe out for delivery