@AmericanAir You are full of it rescue fairs! I’m still fighting you on my son’s luggage claim you refuse to reimburse claiming he “voluntarily separated from his luggage” lol your company is full of it!!!!!
@AmericanAir Absolutely the worst airline ever! They took my son’s luggage on an “overposted” flight without him. Then wrote back that my son voluntarily separated from his luggage 🤣 you can’t even make this up!
Sharing American Airlines’ own response. Flight 9631 was moved from 10:30am to 8:30am due to overpost, leaving me stranded and Lost Airbnb, ferry, and incurred expenses. Offered $150 credit only. Complaint filed with DOT. Disappointed in this resolution. @americanair
@IntakeSark@AmericanAir No they weren’t informed all 6 of them. There were 6 travelers none of them informed. When my son called that morning they told him on time 10:30 am.
@The_Real_Joey_B@AmericanAir Fancy word for over selling seats. Then leaving my son behind they never told him the time change. They left earlier then told they lied to the group of boys.
@AmericanAir They over sold the flight and left my 21 yr old and his friends stranded in Miami. It’s a fancy word they had assigned seats they took off at 8:30 am prob on purpose. Their ticket said 10:30 am
Your team is not doing a good job. They over sold flight and took off before the time that was confirmed with me. 150 for over 750 I spent is not a reasonable resolution!