Hi, @WestMidRailway, I am lodging a formal complaint.
Despite holding a valid ticket, I was forcibly ejected from your train over an inadvertently expired attendant railcard. I immediately offered to buy a replacement on the spot, but your lack of onboard WiFi made it impossible.
Your staff member behaved with outrageous aggression, treated me like a criminal, and removed my bags without permission.
This is typical of modern Britain: fare dodgers roam freely while decent, paying passengers are singled out for disgraceful abuse.
You should be deeply ashamed. Your franchise deserves to be stripped at the first opportunity.
Funny how there's no Great British Railways | Gatwick Express or Great British Railways | Heathrow Express
Does this mean the HX and GX will become part of Great Western and Southern, maybe?