✨ New screencast series:
BUILDING DATA TABLES AND A TON MORE RELATED STUFF IN LIVEWIRE AHHH
What's in it?
Welp, here's the entire course condensed into a few minutes while I play with my deluge in the background 😎
Life moves pretty fast.
One minute you're condescendingly teaching your parents how to use the computer, and the next... you're old and can't figure out how the kids add links to Instagram posts.
@VodafoneUK paid me £95 back in overcharges and £100 compensation for not supplying broadband, now @BTGroup have failed to supply also, so their compo bill has started #doyourjob
I'm confident we will have a positive update on April 4, 2022. I can see your Broadband service comes with 4G back up. I would recommend using that until the issue is resolved. Hamza
Here’s their bull shit reply again, saying absolutely nothing
Thanks for passing security 👍 I can see our activations teams accessed your account today. There is a system issue with Openreach which is causing an issue to progress your order.
I can see from the activations notes that they contacted openreach and escalated the issue. They have advised they will review it again on April 4, 2022. I understand you want this sorted ASAP. As we rely on Openreach, we need to wait until they resolve the issue on their end.
So @VodafoneUK Just what I thought, after hours on hold and typing to you, your last promise was that you would call me back with an update - and yet again you LIED and didn't bother to call me! :(
I can how disgusting this experience has been, up until the day you actually install - I think that's fair enough don't you?
The install was supposed to be on the 21st of March, then I was told the 6th or April and today I was basically told I was not on the system.
@VodafoneUK
Replying to
@Luckyfox
Hi Nigel! We understand how important it is to get your service up and running. So we can take a look into this, please could you drop us a DM on the link below. Select ‘Message an adviser’ for our automated assistant to direct you to our team.
Danny K.
My Reply:
What's the point, I've gone through this so many times and I still have no broadband - so rather than spend MY TIME talking to you getting absolutely no-where, going over the same stuff, and getting the same platitudes back I will try and tell as many people as
@VodafoneUK There is nothing I can do about it and that's what makes this so annoying, you are incompetent, your call center staff don't care and you have taken my money without supplying me a service!
@VodafoneUK at lunchtime one of your agents promised me an install update tomorrow, later another of your agents didn't have the installation address on record, even though you sent me the router!!
@VodafoneUK Yes you've done it again, another messed up order, why is it so difficult for you to install broadband? Why do you lie all the time to cover up your mess?
Hi @VodafoneUK , How do I make a complaint about your incompetence? What's the best address - I doub't you'll do anything about it, but I thought I'd ask?