Lucy Akoubian

Enterprise Account Executive @Qualtrics #WomenInTech #ExperienceManagement #XM #ML #AI #CX #EmployeeExperience #ProductExperience #BrandExperience

[Lucy Akoubian @LucyAkoubian]

The Digital Health Coalition sat down with new Qualtrics #lifesciences industry lead, Richard Schwartz, for this interview that explores the experience gap between #pharma & #providers, the impact on #patientexperience, & what lies ahead for the industry. https://t.co/sGV4S173eA

[Lucy Akoubian @LucyAkoubian]

“People are going to stay if they know that by working for X or Y company, they’re building the skills and capabilities that they need to be more employable. Our hope that employability keeps you at Coca-Cola.” #employeeexperience #flexibility https://t.co/4pCTesxlYH

[Lucy Akoubian @LucyAkoubian]

https://t.co/EfAMZbN7RB

[Lucy Akoubian @LucyAkoubian]

How Qualtrics #candidateexperience improvements drive productivity gains for BHP #employeeengagement #employeeexperience https://t.co/9rJWUfXoOQ

[Lucy Akoubian @LucyAkoubian]

Discover for #EX digs deeper than a multiple choice question on a survey, applying Natural Language Understanding (NLU) to open text feedback to enrich your #employeeengagement responses with a detailed understanding of how every employee feels #NLP https://t.co/14GWO3xC9g

[Lucy Akoubian @LucyAkoubian]

Sound all too familiar? "Do more with less, build high-performance teams, and support #employeewellbeing." Listen to this on-demand webinar to hear from our #EX leaders and how @Qualtrics
tools can help solve these #employeeexperience challenges. https://t.co/cBCUFP6oaq

[Lucy Akoubian @LucyAkoubian]

Hot 🔥 off the press! Qualtrics 2023 State of HR Report 📖 #employeeexperience #employeelistening #experiencemanagement #customerexperience #datadriven https://t.co/EiBh6DOkW9

[Lucy Akoubian @LucyAkoubian]

"63% of US respondents reported feeling vacation deprived, up from last year, according to @ExpediaGroup which surveyed more than 14,500 people globally between February 9 & March 3 & found that vacation deprivation overall is at a 10-year high." @HRbrew https://t.co/wVNOYGlHD9

[Lucy Akoubian @LucyAkoubian]

"According to a survey by @Qualtrics, employees whose “company’s mission, vision, and values align with their own are far more likely to recommend their employer as a great place to work (70% vs. 25%)." @forbes #employeeengagement #employeeretention https://t.co/jFoU2i622h

[Lucy Akoubian @LucyAkoubian]

UNLEASH published an interview with Julia Anas from X4, where she shared her experience leading #Qualtrics #peopleoperations. She talks about being customer zero, using #XMDiscover to listen continuously, and creating great experiences at work. #ex https://t.co/oSJlekDPHA

[Lucy Akoubian @LucyAkoubian]

This "how to" guide contains suggested steps & advice to help you navigate building an #EX Program Roadmap: a one-page strategic document illustrating current & future #employeelistening programs in your organization. #makeityourown @XM_Institute https://t.co/I2DyFNVvSn

[Lucy Akoubian @LucyAkoubian]

Yesterday I had the pleasure of meeting Richard Schwartz to discuss #ExperienceasaMedicine whether it be the impacts of #EX on #CX or vice-versa. Excited that our clients will benefit from his expertise. Welcome to the Q Fam @rschwartz001 #QualtricsLife https://t.co/s277X2hhq0

[Lucy Akoubian @LucyAkoubian]

"When it comes to developing leadership skills and complex social skills needed to succeed in the modern workplace, humans appear to benefit most when learning directly from other humans. It's a social activity." Dr. Benjamin Granger #employeeexperience https://t.co/aG8LbPXjTR

[Lucy Akoubian @LucyAkoubian]

In 2023 organizations continue to find the right balance between in-person and remote work, addressing employees’ declining #mentalhealth, adjusting tech capabilities to respond to change, and more @mckinsey #employeeexperience #hybridwork https://t.co/RFOKkjQcVc

[Lucy Akoubian @LucyAkoubian]

Healthcare doesn't need more metrics. It needs a focused listening strategy inclusive of unstructured data; it needs superior analytics to assess emotion and ease of work; and it needs action #employeeexperience #patientexperience https://t.co/WQWtEdDRru

[Lucy Akoubian @LucyAkoubian]

3 years ago, the strategic role of HR changed forever. In 2023, there are additional challenges to overcome–do more with less, build high-performance teams, and support employee well-being. Join this on-demand webinar to learn how to get a complete pic #EX https://t.co/u4DhT1Boy9

[Lucy Akoubian @LucyAkoubian]

Join our #EX experts for a live session on how to rip up the traditional playbook of employee listening, and instead, deliver a program that holistically captures the entire employee journey through continuous listening and #actionableintelligence. #EX https://t.co/yaVgO79oaW

[Lucy Akoubian @LucyAkoubian]

"We found that 84% of HR leaders rate their organization’s use of employee feedback as “effective,” while just 43% of employees say they’ve seen positive change as a result of previous employee surveys". @XM_Institute
#employeeexperience #perceptiongap https://t.co/LNL5imYmtc