Lucy Grantham

[Lucy Grantham @LucyGrantham12]

@Travel_Up @BBCRadio4 Still waiting on my refund from MAY 2020 @Travel_Up ! @HSBC_UK @HSBC can you help at all?! I honestly don’t know what else to do - can someone please sort this...

[Lucy Grantham @LucyGrantham12]

Still waiting on a refund from APRIL 2020. What is going on @Travel_Up ? Absolutely ridiculous how you are holding our money for so long... @BBCRadio4 #travelpirates #scam #customerservice #takingadvantage #coronavirus #scammers Does anyone know who else can help me with this?

[Lucy Grantham @LucyGrantham12]

@ZettlebyPayPal our deposit hasn’t come in today, are you having technical problems again? Thanks

[Lucy Grantham @LucyGrantham12]

@Topshop I still haven't received my refund, would this be due to the @asos merge? Can someone please help?

[Lucy Grantham @LucyGrantham12]

@Travel_Up @BBCRadio4 Can you advise on how long I’ll have to wait? Will it be another 9 months?! Having lost my job due to CV19 I am in need of my refund now more than ever.

[Lucy Grantham @LucyGrantham12]

@Travel_Up @BBCRadio4 TH720450. I have spoken to your customer service so many times but to no avail! Waiting over 9 months for a refund is outrageous!

[Lucy Grantham @LucyGrantham12]

Listening to @Noeljosephides on @BBCBreakfast - I'm STILL waiting on my refund from MAY 2020, flights booked via @Travel_Up @AirEuropa. Nervous to book anything else in case I lose out on more money... Any advice?

[Lucy Grantham @LucyGrantham12]

@HabitatUK Have messaged thanks

[Lucy Grantham @LucyGrantham12]

@HabitatHelp @HabitatUK Hello, still waiting on an order I put through 3 weeks ago - any update on its status please? Tried to log into my account but just takes me to Argos

[Lucy Grantham @LucyGrantham12]

@DHLParcelUK @dhlexpressuk consistently delivering my parcels to the wrong address...can someone please look into this? I’ve already raised this issue once! In Covid lockdown it’s not ideal to leave my house and go into someone else’s house to collect my parcel!!!

[Lucy Grantham @LucyGrantham12]

@DPDgroup_news didn’t even knock before saying they couldn’t deliver... can someone look into this ASAP? Far from ideal when trying to run a small business!! @nextdaycoffee

[Lucy Grantham @LucyGrantham12]

Desperately trying to get hold of @IKEAUK @IKEAUKSupport - I need to get a full refund on unused and unopened item. It’s a large sofa and cannot drive to return to store. Money tight due to losing job thanks to CV19 and @IKEAUK do not make returns easy #help #customersupport

[Lucy Grantham @LucyGrantham12]

@Travel_Up @AirEuropa @BBCRadio4 TH720450

[Lucy Grantham @LucyGrantham12]

Is anyone else still waiting on a @Travel_Up @AirEuropa cash refund? It’s been 7 months and no news 😡 No one should use Travel Up to book anything in the future - awful customer service! #travel #coronavirus #scam @BBCRadio4

[Lucy Grantham @LucyGrantham12]

Hi @DHLParcelUK @dhlexpressuk parcel said it’s been delivered but no sign of it... can someone help?

[Lucy Grantham @LucyGrantham12]

@DHLParcelUK @dhlexpressuk missing parcel - can someone please help?

[Lucy Grantham @LucyGrantham12]

@DHLParcelUK @dhlexpressuk my parcel said it was delivered but no sign of it ... can someone please help?

[Lucy Grantham @LucyGrantham12]

@iZettleSupport Will there be further delays to our deposits?

[Lucy Grantham @LucyGrantham12]

@iZettleSupport Already looking at switch my pos system. No support for small businesses whatsoever, during a year that has already been hard enough!

[Lucy Grantham @LucyGrantham12]

@iZettleSupport My direct debits can not be processed now. As a small business this is tone of the worst things that could happen. Do you have a time frame for sorting this?