@EdwardT30732425@houseoffraser Same…I’ve contacted via 3 methods, then got told not to contact via a different channel.
Being busy isn’t an excuse to steal money from your customers. You closed my case, it has not been resolved.
Awful company with the worst customer service I’ve ever encountered!
@houseoffraser Charged me for an item I haven’t received. No offer of a refund or a replacement from customer services. Raised an official complaint and it’s been ignored. Appalling service, avoid this company!
@houseoffraser I have already spoken to customer services, live chat and a private twitter message. No one resolved the issue and my complaint has been ignored. Disgraceful service!