Luis Moreno

4x IFBB Pro Card Runner-up - Ninja for Hire - @LycanResearch - IG: JoeyMoreno /

[Luis Moreno @LuisMorenoNPC]

LMAO @Grubhub . Great customer care you all have. Took 6 years to get a reply and have them tell me it's been past the 48 hours to get help, according to your policy. Convenient to ignore customers and then enforce your policy instead of doing what's right!

[Luis Moreno @LuisMorenoNPC]

@ericfrenkiel So reaching out to your company, @pomelocard, since February for assistance and answers now gets you blocked? That's pretty scummy behavior.

[Luis Moreno @LuisMorenoNPC]

@SUBWAY One of your stores is running a little scam where they add additional charges on the card reader and then attempt to gaslight those who notice by saying the customer physically input a tip. Ask me how I know! SUBWAY 24131 INC. 11281 SW 152 ST, Miami, Fl 33157

[Luis Moreno @LuisMorenoNPC]

@ericfrenkiel It's been 3 weeks that I've been requesting assistance from you and @pomelocard. So you ignore your customers but continue to be active on all of your social media platforms, regardless of me reaching out to you and pomelo on every single one?

[Luis Moreno @LuisMorenoNPC]

@pomelocard @JacobPhaul How about you contact me as well since it has been 6 days and I still can't get anyone to answer my phone, reply to emails, reply to messages via instagram, Facebook or here?!

[Luis Moreno @LuisMorenoNPC]

@ericfrenkiel What contacting @pomelocard looks like the past couple of days. No replies via email, multiple messages and comments on FB, instagram and here. Is this how your company does customer support?

[Luis Moreno @LuisMorenoNPC]

@pomelocard reaching out to you guys again. It's been passed 24 hours and no reply on FB, Instagram, email, here, and no one answers your phones either.

[Luis Moreno @LuisMorenoNPC]

@USPSHelp Messaged you guys 2 days ago and no reply! I shipped a package on January 29th; the last known update is February 12th. The tracking number is in your DMs.

[Luis Moreno @LuisMorenoNPC]

So @foodpandaPH allows it's riders to steal food from their customers and reject requests for refunds even with the supplied proof that items went undelivered. Is this the quality of service your company promises to provides?

[Luis Moreno @LuisMorenoNPC]

@foodpandaPH Worst experience with rider & customer support. Missing food items & main store wants to replace it. Vendor cant reach rider for over 1 hour. FP support has same experience but says it needs 3 business days for a refund to conduct an investigation because I paid cash

[Luis Moreno @LuisMorenoNPC]

@UPS I get a call back from customer support at 8pm that the driver has gone home. Redelivery will be made before 12pm and I would get a call before 9am to confirm. It's 9:30am. No phone call and I leave to the airport at 12pm. What happens now? 2/2

[Luis Moreno @LuisMorenoNPC]

@UPS High value item attempted delivery but no delivery was actually attempted. I have cameras and I was waiting the entire day outside for the package. Called UPS and an agent confirmed twice that the driver would reattempt redelivery since he was still in the area 1/2

[Luis Moreno @LuisMorenoNPC]

@gannet_guts @eriantoinette Agreed!

[Luis Moreno @LuisMorenoNPC]

@ThatGuy_Angel Happy Birthday! 🎁🎊🎂

[Luis Moreno @LuisMorenoNPC]

@Lil_Miss_Techno @fiiercedivaaa We'll go together 😁

[Luis Moreno @LuisMorenoNPC]

@Drkilluzionz @_xocam_ 🤣😭

[Luis Moreno @LuisMorenoNPC]

@riahhh_k So when are we doing this? 🤣

[Luis Moreno @LuisMorenoNPC]

@Crescent_hart Always slaying!

[Luis Moreno @LuisMorenoNPC]

@bednarwhal @hiamabutt I want in on this 🎺🥁🎸🎷

[Luis Moreno @LuisMorenoNPC]

@simplylivegood Yummy! Hope it hit the spot