@VirginHolidays nearly 10 months to get a reply regarding our trip last year, to be told that food poisoning is a minor issue. And that all the other issues we had - half shut hotel (not advertised) and broken entertainment unit on plane are isolated and not worthy of note...
@VirginHolidays I’ve been waiting nearly four months for a complaint feedback and have not received any response beyond automated responses. I’ve made numerous attempts to get in contact with your customer services department on feedback back home? Can someone please reply!!!