luke

[luke @Lukeeee010101]

@billionzdream0 @G2A_com For real. Support completely ghosted me and shut the dispute down for good, even though they literally sold me a compromised account.

[luke @Lukeeee010101]

@G2A_com @G2A_com It’s been a full week and I’m still waiting for a reply in my DMs about a compromised account and a support agent who unfairly closed my ticket. Please check your messages and resolve this issue!

[luke @Lukeeee010101]

@Razer 7-
Thank you for showing me how bad your service really is.
Razer gave me the worst support experience I’ve ever had. 👎

[luke @Lukeeee010101]

@Razer 6-
That brand replaced it for free, let me keep the old one, and even gave me a discount code.
This is true support.
But Razer, a global brand, refuses to replace a clearly defective original product.
And in the end, they closed my case.

[luke @Lukeeee010101]

@Razer 5-
I wanted to be one of the first owners and show it off.
But instead, you pushed blame away with excuses.
Smaller, lesser-known companies treat customers better.
I once had a product fail 2 months out of warranty.

[luke @Lukeeee010101]

@Razer 4-
Your products are made in places like Thailand or China, then sold worldwide.
Not every buyer will get them from their own country.
As someone who owns many Razer products, I trusted your quality.
I was excited to buy this new release.

[luke @Lukeeee010101]

@Razer 3-
I told them to verify this, but they refused.
Then they gave me an even weaker excuse.
They said I bought the product from a country different from mine.
This is the most ridiculous excuse I’ve heard.

[luke @Lukeeee010101]

@Razer 2-
At first, they seemed ready to honor the warranty.
But later, they gave excuses instead of helping me.
They claimed the seller was not authorized.
But at the time, that seller was well-known and only sold Razer products.

[luke @Lukeeee010101]

@Razer 1-
I want to share the poor support I had with Razer.
I bought an original product: Razer Hammerhead True Wireless Earbuds (2nd Gen).
After only 5 months, the battery became weak.
I contacted support, expecting proper warranty service.

[luke @Lukeeee010101]

@RazerSupport Thank you for showing me how bad your service really is.
Razer gave me the worst support experience I’ve ever had.

[luke @Lukeeee010101]

@RazerSupport I want to share the poor support I had with Razer.
I bought an original product: Razer Hammerhead True Wireless Earbuds (2nd Gen).
After only 5 months, the battery became weak.
I contacted support, expecting proper warranty service.

[luke @Lukeeee010101]

@RazerSupport That brand replaced it for free, let me keep the old one, and even gave me a discount code.
This is true support.
But Razer, a global brand, refuses to replace a clearly defective original product.
And in the end, they closed my case.

[luke @Lukeeee010101]

@RazerSupport I wanted to be one of the first owners and show it off.
But instead, you pushed blame away with excuses.
Smaller, lesser-known companies treat customers better.
I once had a product fail 2 months out of warranty.

[luke @Lukeeee010101]

@RazerSupport Your products are made in places like Thailand or China, then sold worldwide.
Not every buyer will get them from their own country.
As someone who owns many Razer products, I trusted your quality.
I was excited to buy this new release.

[luke @Lukeeee010101]

@RazerSupport I told them to verify this, but they refused.
Then they gave me an even weaker excuse.
They said I bought the product from a country different from mine.
This is the most ridiculous excuse I’ve heard.

[luke @Lukeeee010101]

@RazerSupport At first, they seemed ready to honor the warranty.
But later, they gave excuses instead of helping me.
They claimed the seller was not authorized.
But at the time, that seller was well-known and only sold Razer products.