Luke Brooks

There aren’t enough public restrooms and movie trailers shouldn’t explain the whole plot

[Luke Brooks @LukeyBonthetrak]

this process. I’m even a silver medallion member, so I can’t imagine how someone with no status would be treated. I’m used to good customer service from Delta, so this has been an incredibly frustrating and time consuming process. 5/5

[Luke Brooks @LukeyBonthetrak]

. @Delta I have not been reimbursed for a very straightforward charge I incurred. I have tried every customer service option available. Here’s this situation: over the summer I was set to fly into MSN for an important family event. The flight was cancelled with no explanation 1/

[Luke Brooks @LukeyBonthetrak]

having proof I was told I would be reimbursed. Their main argument was the cancellation was out of Delta’s control, but they never stated a reason for the cancellation and the chat agent made it seem as though the company was at fault. I have felt unvalued and gaslit during 4/

[Luke Brooks @LukeyBonthetrak]

So I went with this option. I then submitted the charge for reimbursement only to be denied the claim. I submitted multiple times and attached screenshots of the Delta chat only to have those details ignored by whoever was responding. I received generic language back despite 3/

[Luke Brooks @LukeyBonthetrak]

and the rebooking options were all nearly 24 hours later w/ layovers. The only way to get back in time was to fly to MKE and Uber to Madison. I asked the chat agent multiple times if I would be reimbursed for the Uber charge & he ensured me this type of charge is reimbursable 2/

[Luke Brooks @LukeyBonthetrak]

@jahnfornsworth Really hoping there’s a follow up tweet to this

[Luke Brooks @LukeyBonthetrak]

@jahnfornsworth I love the 1975 but I know someone who has one of these neon signs with their lyrics lmao

[Luke Brooks @LukeyBonthetrak]

@ZazzyJets @EclecticHams 🤣🤣

[Luke Brooks @LukeyBonthetrak]

@side____project Would you rather get one of these guys or a K?

[Luke Brooks @LukeyBonthetrak]

@Durweezy Showed this to my gf and she’s like “oh this guy has a Twitter account too?”

[Luke Brooks @LukeyBonthetrak]

@ZazzyJets Happy to have your endorsement! It’s obvious Gutey loves a versatile OL pick

[Luke Brooks @LukeyBonthetrak]

@side____project Good job Christian

[Luke Brooks @LukeyBonthetrak]

@side____project Wow a big happy birthday to the snow miser. One of the greats

[Luke Brooks @LukeyBonthetrak]

Not nearly enough ppl are talking about Severance. What a show

[Luke Brooks @LukeyBonthetrak]

@DianaMarie__ So you’re saying I should get some??

[Luke Brooks @LukeyBonthetrak]

@Rendy_Jones I’m so sorry Rendy. You and your family are in my thoughts

[Luke Brooks @LukeyBonthetrak]

@side____project Good job Christian

[Luke Brooks @LukeyBonthetrak]

@side____project

[Luke Brooks @LukeyBonthetrak]

@Durweezy The next 7 train beverage?

[Luke Brooks @LukeyBonthetrak]

@WillMulhern16 @packers Hahahaha exactly. This helps a little

[Luke Brooks @LukeyBonthetrak]

This sucks bc that was one of the worst @packers losses ever and now we don’t even get any sympathy bc of Aaron (rightfully so). #pain