@British_Airways your service is always so awful. As a silver member it takes you over 2 months to respond to my claim of a flight over 6.5 hours delayed. Just unacceptable! Not sure why I fly with you anymore!
@HM_Passport I received a new passport from you which arrived damaged. I’ve enquired through customer services on the return of my new (x2) passport via the fast track service (original what I paid for) with no luck. I have to travel imminently and don’t get anywhere meaningful!
I’m selling 2 x VIP 4 night Coachella tickets. Hotel Palm Springs renaissance with shuttles included. Can no longer travel and wouldn’t want them to go to waste! #coachella#tickets
To add I’ve just had to sprint from one end of the terminal to the other as not only are we delayed but you change the gate as your boarding people. You members of staff in the @Iberia_en lounge and staff are no the wiser sending us all to the wrong gate…customer experience =0
We are deeply saddened to learn of Jamal Edwards passing. As the founder of @SBTVonline, his groundbreaking work & legacy in British music and culture will live on 🙌🏾🙏🏾✊🏾
Our hearts and thoughts are with his friends and family.
@British_Airways spent over an hour on the phone to be told to ring another number and now that number says it can’t take my call and hangs up on me! What am I supposed to do to get my refund?!
@British_Airways I’ve had a complaint I responded to for over 2 weeks. I can’t get through to your customer service line and all this time £700 of my money is being withheld. What’s the commitment to getting back to me please?
@British_Airways I’ve had a complaint I responded to for over 2 weeks. I can’t get through to your customer service line and all this time £700 of my money is being withheld. What’s the commitment to getting back to me please?
@British_Airways still waiting for a response to my formal complaint…holding £700 of my money on a voucher that I now can’t use…any chance of a reply soon please?! 🤷🏼♀️