Lynette Eby

Writer. I build websites for small business, manage customer service, and blog on the side. Naturally, the woman of many hats.

[Lynette Eby @LynetteEby]

#NewProfilePic

[Lynette Eby @LynetteEby]

@MoralCompass202 @AmericanAir Not that I needed it once American Airlines solved my issue in a timely, and nice manner.

[Lynette Eby @LynetteEby]

@MoralCompass202 @AmericanAir Fascinating. Of course there was zero mention of a refund. Not that they would, but I wasn't aware of the policy before the Storm.

[Lynette Eby @LynetteEby]

@AmericanAir I retract. You have my support and undying gratitude, along with your lovely rep, Michelle, who might inherit my fortune when I die. Maybe have @ChaseSupport take some training from your CS dept?

[Lynette Eby @LynetteEby]

@ChaseSupport I guess it's a good experience for a CS manager to be reduced to tears in at least one call? Empathy for my own customers, probably.

[Lynette Eby @LynetteEby]

I'm a customer service manager, and my boss regularly asks what our worst CS experience was. I haven't had one, until now. @ChaseSupport

[Lynette Eby @LynetteEby]

@ChaseSupport When the words "I am a mere human being" escape my brain I know I have begun to feel like the lowest of low on your priority scale. I actually couldn't not feel more devalued.

[Lynette Eby @LynetteEby]

@ChaseSupport After providing all reference numbers in the email sent to me rep says:

"My apologies Lynette. That's is not the right travel dates and location. And you did not provide me the right Itinerary number. This is to maintain the security of the account."

[Lynette Eby @LynetteEby]

@ChaseSupport This says it pretty well. Enjoy. https://t.co/v6ZtYepQqr?

[Lynette Eby @LynetteEby]

@ChaseSupport Still kind of in awe that after a week of sorting the mess on my own, that I haven't received a salary for doing the work of Chase agents.

[Lynette Eby @LynetteEby]

@TheRealTriscuit @sageboggs Confirming what I suspected, that we would all realize Triscuit as the official food of Scranton, PA and "The Office." #theelectriccity

[Lynette Eby @LynetteEby]

Oh no. The unthinkable has happened. I got excited over the outcome of a football game. #NFL

[Lynette Eby @LynetteEby]

@diffeyewear I find it fascinating to receive 3 different promo codes for items in my card, and non of them are applicable. 🧐

[Lynette Eby @LynetteEby]

Brand new sandal busted first time wearing it. Be advised @FreePeople have downgraded quality. #freepeople

[Lynette Eby @LynetteEby]

@FreePeople will not purchase from this brand name again.

[Lynette Eby @LynetteEby]

@FreePeople Very disappointed. Brand new sandals broke in first time of wear.

[Lynette Eby @LynetteEby]

https://t.co/gFJHhFuqT5 Everyone has a kryptonite; here's one of mine.

[Jon @TheJonMartin]

#HumpDay win - @Zagat did a periscope interview of my client Kauffman's Fruit Farm and its going "viral"!!!! 40K views so far. :-)

[Lynette Eby @LynetteEby]

Can't WAIT to get the @moment lens and phone case. "Say, #Europe! #iphonephot #moments

[Lynette Eby @LynetteEby]

Writers Block. https://t.co/wLIDLYGpo8