Mark DuBose

[Mark DuBose @MADuBose]

@AskFrontier I have not received a DM from you guys yet. I'm not gonna create a Facebook account. Facebook is not a viable customer support platform for a large company. Give me a way to contact

[Mark DuBose @MADuBose]

@AskFrontier @FrontierCorp Your 7AM text said you’d “done some work on our side” and I could fix the outage “in about 3 minutes.” One step alone requires the ONT unplugged for 5 minutes. It still didn’t work. Don’t present automated troubleshooting as a known fix.

[Mark DuBose @MADuBose]

@AskFrontier No way did you just send me to Facebook. I’m already here and don't have Facebook. X won’t let me initiate a DM because you don’t follow me. Please send me a DM from @AskFrontier and I’ll reply with the details.

[Mark DuBose @MADuBose]

@AskFrontier

[Mark DuBose @MADuBose]

@AskFrontier Surely, X is not your primary platform for customer support. Send me an email address or something. Or make it where I can send you a DM. Or you start the direct message conversation so I can reply.

[Mark DuBose @MADuBose]

@AskFrontier Please send me the email address of a manager. With everything that's happened yesterday and today, I wanna make sure this is documented

[Mark DuBose @MADuBose]

@AskFrontier I just don't like being lied to. I didn't have 15 minutes this morning, but I did have 3. And the threat of a $150 charge if your tech shows up to fix and it's working...

[Mark DuBose @MADuBose]

@FrontierCorp please send me an email address for a decision maker in Customer Service. I don’t wanna wait on hold any longer and the instant chat has been less than helpful. Thank you.

[Mark DuBose @MADuBose]

@QuadLockCase Why not make the AirPod case with a "male" Quad Lock adapter to they stay connected to the "female" phone case adapter? I can't be the only one waiting for something like that.

[Mark DuBose @MADuBose]

@RollingStone My boy @arontwilliams thought it was FABO!!! #livinglavidaloca #youngbludforlife

[Mark DuBose @MADuBose]

Quick Update.... Ahead of pace! Please donate and share @American_Heart

https://t.co/u9F6IJZAU4

[Mark DuBose @MADuBose]

200 Miles in April for @American_Heart
Off to a good start! Donate and share please!
https://t.co/u9F6IK08JC

[Mark DuBose @MADuBose]

200 Miles in April for @American_Heart
Off to a good start! Donate and share please!
https://t.co/u9F6IK08JC

[Mark DuBose @MADuBose]

Please support this GoFundMe by donating or sharing—every bit of help makes a difference. https://t.co/u9F6IK08JC

[Mark DuBose @MADuBose]

@dallasmavs @luka7doncic This didn’t age well

[Mark DuBose @MADuBose]

@AskFrontier Just update the website that your customers go to when they have issues. Twitter/X should not be where we go for updates.

Website still shows no outages and then gives direction to trouble shoot router.

[Mark DuBose @MADuBose]

@jakenm @AskFrontier @ruffjason I’m also out in Flower Mound. Frontier website says no issues. Glad I went to X/Twiiter to learn I can stop trouble shooting my router. @AskFrontier update your website so people not coming to twitter don’t waste their time trying to fix what they think is their issue

[Mark DuBose @MADuBose]

@GetUpESPN @Realrclark25 Who is the guy with the mustache and brown jacket? @GetUpESPN

[Mark DuBose @MADuBose]

@NewtonJedi Thanks for posting this. I was trying to figure out what that email was all about.

[Mark DuBose @MADuBose]

@JomboyMedia Giving these vibes

https://t.co/Yl40tSSApz