Manitoba Customer Contact Association

MCCA supports members and partners from coast to coast, recognizing the strength of the contact centre Industry across Canada.

[Manitoba Customer Contact Association @MBCustContact]

WIL 2024 - thanks for attending!

We truly appreciate everyone that attended and participated in this special day!

Learn to think in positive affirmations! Start saying - "I approve of myself".

MCCA Team

[Manitoba Customer Contact Association @MBCustContact]

MCCA 2024 Customer Service Week - https://t.co/iMlW4KP5BD

[Manitoba Customer Contact Association @MBCustContact]

MCCA leadHERship - Women RISING - https://t.co/gMAjCaPHDc

[Manitoba Customer Contact Association @MBCustContact]

Enjoy our latest newsletter Now you Know - https://t.co/FAfWipiPIJ

[Manitoba Customer Contact Association @MBCustContact]

Check out our New Blog Post https://t.co/3oR5kvUqOx

Learn, Grow and Succeed with Manitoba Customer Contact.

[Manitoba Customer Contact Association @MBCustContact]

Women in Leadership 2024 - Women RISING

Join us on October 22, 2024 as we celebrate Women RISING. EVERYONE IS WELCOME!

For more information, be sure to visit our website at: https://t.co/9RIJi8xEzF

[Manitoba Customer Contact Association @MBCustContact]

Get to know your candidates with our comprehensive portfolio of assessments. Find out more about The Right Fit at https://t.co/A046hu6n8k

[Manitoba Customer Contact Association @MBCustContact]

Leadership Bootcamp - Intake 2

Call Centers are fast-paced and leaders need to balance priorities, manage workflows, react effectively, optimize, monitor, and keep everyone happy.

For more information on this event, click the link below:

https://t.co/61e0wmPXBK
#newblogpost

[Manitoba Customer Contact Association @MBCustContact]

Check out our latest blog post https://t.co/j7Mx9qxM3G
#newblogpost

[Manitoba Customer Contact Association @MBCustContact]

MCCA would like to thank all of those who attended and supported our AGM!

A special thanks goes out to Annette Alix Roussin for her fabulous presentation on "Lets Imagine, Focus and Evolve".

For our annual report, check out our website: https://t.co/wvOr1vdr1t

[Manitoba Customer Contact Association @MBCustContact]

In partnership with the University of Manitoba, Extended Education, the Certificate in Applied Management was designed to provide individuals the opportunity to combine management studies with applications relevant to their own careers.

Learn more at https://t.co/pgAkiLpQ95

[Manitoba Customer Contact Association @MBCustContact]

We are excited to have Annette Alix Roussin joining us for our AGM set for June 20, 2024.

Really enjoyed these 2 podcasts -

https://t.co/KMw4QlIMTD.

https://t.co/fRAK2WLIq3.

Register at https://t.co/Q4NPzSrrw2.

[Manitoba Customer Contact Association @MBCustContact]

Manitoba Customer Contact Association's Annual General Meeting is right around the corner!

Have you registered?

For more information about our AGM and our guest speaker, Annette Alix Roussin, Msw. Rsw. check out our website: https://t.co/oEjE1PvlVU

[Manitoba Customer Contact Association @MBCustContact]

First Impressions Customer Service

Your customer service representatives are the face and voice of your organization. Investing in customer service training is critical to fostering positive first impressions.

Learn more at https://t.co/BuhZmvSTk7.

[Manitoba Customer Contact Association @MBCustContact]

Manitoba Customer Contact Association's annual general meeting is coming up soon! Check out the link below to find out more information about this event: https://t.co/H732L6C747

[Manitoba Customer Contact Association @MBCustContact]

Leadership Bootcamp -

Effective leadership is critical to drive success in a call center. Supervisors must guide their teams toward achieving organizational goals while delivering exceptional customer experiences.

Learn more at https://t.co/McKD6it5hQ.

[Manitoba Customer Contact Association @MBCustContact]

Administrative Professionals -
Discover your intellectual, organizational, and interpersonal abilities today by attending seminars and workshops that consistently meet the growing demands of business.
More details at https://t.co/YBbPS6nX0E.

[Manitoba Customer Contact Association @MBCustContact]

MCCA Blog Post - https://t.co/nvlKdoCUGb

[Manitoba Customer Contact Association @MBCustContact]

A diverse perspective on customer service - Contact Centre 101 training - https://t.co/GlVhtkVEJF

[Manitoba Customer Contact Association @MBCustContact]

Check out our latest blog post https://t.co/eHw9mUEXSb
#newblogpost.