@zahid_ce Hi Zahid, we are sorry about your recent experience with the Home Service Plan. Our Home Service Plan serves a large number of homeowners every day in a positive way. A manager will reach out to discuss your specific experience in more detail.
Canadian Mortgage Professional spoke with MCAP’s SVP, single family sales Megan McDonald on the MCAP Safeguard Mortgage and the benefits it can offer homeowners.
https://t.co/KXPtZ8Qu2U
@anatingor Hello Angie. You are correct, attention to detail is paramount. Thanks for letting us know. I sincerely apologize for the error and we will do better in future.
- Jacquei
@naschmid Hi Nicholas,
Our apologies, the website was unavailable on Friday night for updates. Everything is accessible now.
We apologize for any inconvenience.
@akmjenkins Hi @akmjenkins,
Our apologies, we were having issues with the website this morning. Everything should be accessible now. Please try to log into MyMCAP and let us know if you are still having issues logging in.
Sorry for any inconvenience.
@niketh90 Hi @niketh90,
We are not linked to the Mint App at this time, however you do have access to MyMCAP to access your mortgage information: https://t.co/SsjnHDQrsL.
Regards,
Jacquei
@hosseinlah Hi @hosseinlah,
We would like to discuss your experience in further detail, please e-mail [email protected] with the subject line: Attention Jacquei, your contact details in the e-mail and a manager will reach out to you.
Regards,
Jacquei
@luna_gagan@AskEquifax Hi @luna_gagan,
The e-mail has been resent to the e-mail address you provided. It was previously sent on March 17, 2021, please check your spam folder.
- Jacquei
@luna_gagan@AskEquifax@luna_gagan Please let us know the best time (and time zone) to reach you. We don’t want to discuss your specific situation over social media.
- Jacquei
@luna_gagan@AskEquifax Hi @luna_gagan,
We have attempted to call you several times at the # you provided. As this is a private matter, we are unable to respond directly on Twitter.
- Jacquei
@luna_gagan@AskEquifax Hi @luna_gagan,
Happy New Year.
Thanks for your patience, still investigating how and why this transpired. I can assure you it will be removed.
- Jacquei
@luna_gagan@AskEquifax Hi @luna_gagan,
We are just waiting for a response from Equifax. You have not been forgotten, thanks for your patience.
- Jacquei
@luna_gagan@AskEquifax Hi @luna_gagan ,
I reached out to discuss earlier today. Please check your voicemail for more details on how we can connect in order for us to investigate this situation further.
- Jacquei
@kirbyL2 Hi @kirbyL2,
I’m sincerely sorry to hear about your brother’s passing. Please email [email protected] or call 1 800 265-2624 and one of our Mortgage Servicing Representatives will be able answer any of your questions.
- Jacquei
@JanineRogan@TD_Canada Hi @JanineRogan,
Since every mortgage product is different, please contact us at 1 800 265 2624 if you’d like to discuss your mortgage and rates.
- Jacquei