MyCuriousColleague

Driving Brand Specialists & Analysts forward in CPG CX. Views are my own #cpgcx #caringdeeplyforyourconsumers. 👉🏻Podcast & YouTube

[MyCuriousColleague @MCColleague]

Do check out episode #115 of my podcast to get to know SOCAP 2025 Board Chair a bit better and hear her Vision for 2025...!

Now on YouTube too!
https://t.co/BHw41ZPUxB

#madeonZencastr @SOCAP @zencastr

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 117 Curious About...Retention & CX in the DTC Space w/Eli Weiss | Retention & CX Thought Leader |VP Retention Advocacy-Yotpo

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 116 Curious about...Knowledge Management Systems in the Contact Center & its Emerging Role Today w/Vicki Brackett, Chief Knowledge Officer|...

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 115 Curious about...Getting to know CX industry group's (SOCAP) Board Chair Nicole Nutile a bit Better & her 2025 Vision.

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 114 Curious about...Boosting your Lead Engagement thru Text & Chat in Higher Education w/Bill Hartford, VP of Business Development | The Co...

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 113. Curious... About My "5" "Musings" on the Past and Look Ahead w/Denise Venneri, Host & Creator | My Curious Colleague

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 112 Curious about...Supporting Mental Health thru Mindfulness in the Contact Center for Agents w/Beryl Krinsky | Founder of B.Komplete Corp...

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 111 Curiously Quick...My Worker Bee's Thoughts on AI in the Contact Center

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} BONUS Episode - Data & Analytics Workshop - A SOCAP Takeover w/Abe Atshan, President of NE Chapter of SOCAP

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 110 Curious about...Guidance for Effective Packaging Artwork Review in the Consumer Relations Role

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 109 Curious about...Product Development Concepts for the Contact Center w/Tamanna Remesh, Food Scientist Leader

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 108 Curious about...Who you are thru Personality Assessments & Coaching w/Andrea McLean | Founder, ACM Consulting Group

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} #107 Curious about...Getting "Green" at Work, Home & the Contact Center w/Nicole Nutile, Manager-Customer Success & Customer Experience

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} #106 Curious about… Creating FAQs that Boost your Agent’s Confidence & Your Consumers’ Experience

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 105. Curious about…”Supporting the Food Service side of the Business in the Contact Center” w/Vicky Cherne | Manager of Consumer Affairs an...

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 104. Curious About...On-Shoring to Blended Shoring & Everything in Between: Contact Center Operations Set-up Options w/Michael Ferrari|Chie...

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 103. Curious about... "Stop light" Reporting in the Contact Center w/Chris Drury, Director of Customer Care at Blount Fine Foods.

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 102. Curious about...The Benefits & Challenges of Gaining a Line of Sight to your Brand's Marketing Plans for Contact Centers

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 101. Digital Coupons in the CPG Contact Center w/George Patilis, Managing Director | TPG Rewards

[MyCuriousColleague @MCColleague]

Just published a fresh episode... Take a. Listen: url{{https://t.co/caW0JMZVhM}} 100 Curious About...Analyzing Reformulated Products in the CPG Contact Center