Missing a family funeral thanks to the incompetence of sl-easy jet overbooking their flight and had to wait 2 hours for someone to confirm couldn't be booked onto another flight. Compensation can't make up for this #EasyJet
Disgusting service from @thetrainline. My train was cancelled, then I spent 10 hours trying to get home. A Trainline Adviser then told me I’d need to buy a new ticket, but that it would be refunded. Now they’re telling me they made a mistake and won’t refund my money #traintravel