@Royalmailhelp5_@RoyalMail@RoyalMailStamps@RoyalMailHelp
How is it acceptable for an international parcel with a valuable item to disappear into a black hole at Heathrow International LC for weeks with zero updates?
Your website is unusable, phones go unanswered
@_RoyalMail_XTma
Hello @RoyalMail,
You contacted me earlier regarding my case, but I haven’t received a reply yet.
I’m unable to send a DM as the option isn’t available.
Could you please follow up with me? Thank you.
@RoyalMail Please help.
An international parcel has been stuck at Heathrow International LC since 4 October with no updates.
This needs urgent escalation
@RoyalMail My international item has been stuck at Heathrow International LC with the status ‘Rejected from machine’ since 4 October, with no updates for over two weeks. I need a manual trace.”
@RoyalMail Help My package [LE404551897GB] has been stuck at Heathrow since 4 Oct. Can you tell me why it’s delayed?”
I suffered to just receive my item and I didn’t receive it till now since maybe 20 days even though we paid more to make like special