AMY BECK

🇺🇦🇺🇦🇺🇦
I love Formula 1, MotoGP, Star Wars, Yoga and hanging off the back of a motorbike at 100mph. #RestinPeaceJules #JB17

[ClarksonsFarm @ClarksonsFarm1]

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[AMY BECK @MISSAMYF1]

@Orange_conseil Thank you, we will write a letter!

[AMY BECK @MISSAMYF1]

@orange Good afternoon, what are the opening times/days of the English-speaking telephone line to contact Orange in France, to cancel a telephone line please? Thank you.

[AMY BECK @MISSAMYF1]

@Orange_conseil We don’t have another line to try from.

[AMY BECK @MISSAMYF1]

@Orange_conseil [phone] This is the telephone number we are dialling.

[AMY BECK @MISSAMYF1]

@Orange_conseil Ok, so why is it every time we call the English speaking helpline from the UK, we are constantly getting French recorded messages and non English speaking customer service? Thank you.

[AMY BECK @MISSAMYF1]

@Orange_conseil We are calling from the UK.

[AMY BECK @MISSAMYF1]

@Orange_conseil Thank you for your message. Does the English phone line get diverted to French speaking at time during the day?

[AMY BECK @MISSAMYF1]

@Orange_conseil Good afternoon, just called the English speaking helpline and once again the recorded messages were in French, we did get through to a person, but they only spoke French, not English! This is getting really frustrating now, can we book an appointment for someone to call us?

[AMY BECK @MISSAMYF1]

@Orange_conseil Thank you for your reply. If the Customer Area is online, we have lost access to this over time. Thank you.

[AMY BECK @MISSAMYF1]

@Orange_conseil Thank you for your message, we tried calling yesterday at 3pm French time and all the recorded messages, on the English speaking line, were all in French. We are trying to cancel a telephone line and are really struggling now.

[AMY BECK @MISSAMYF1]

@Orange_conseil Thank you. We are in the UK and have been dialling the correct number, as you detailed. What is the best time to call, to get English recorded messages and to speak to someone, in English please?

[AMY BECK @MISSAMYF1]

@Orange_conseil Good afternoon, still no luck! Just tried calling again and once again the initial recorded messages are in French! Is there an email address we can use to make contact please? Thank you.

[AMY BECK @MISSAMYF1]

@Orange_conseil Ok, thank you very much Jess.

[AMY BECK @MISSAMYF1]

@Orange_conseil @orange Good evening, tried calling the English speaking helpline tonight and all the options are in French! Called three times and was enable to actually speak to anyone, please help?

[AMY BECK @MISSAMYF1]

@orange @Orange_conseil Thank you very much.

[AMY BECK @MISSAMYF1]

@Orange_conseil @orange Thank you very much!

[AMY BECK @MISSAMYF1]

@Orange_conseil @orange Thank you Sandra, which days are they open please? Thank you.

[AMY BECK @MISSAMYF1]

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