Michael Cardinal

According to some, I know things...what those things are I still don't know.

[Michael Cardinal @MJ_Cardinal]

@goodreads Worst Journey in the World. Ansley Cherry-Gerard

[Michael Cardinal @MJ_Cardinal]

In times like these, this shows the importance of understanding systems, value and supply networks and process. Good process is flexible to changes in the system #servicemanagement #ITSM #valuechain

https://t.co/bBcfJlm0EI

[Michael Cardinal @MJ_Cardinal]

Having studied systems for a long-time, I think people will now begin to understand better the interconnectedness, intricacies, and interweave of things. Society is not linear. #systemsthinking #senge #fifithdiscipline

[Michael Cardinal @MJ_Cardinal]

@CraigWilkey Both. I am not prone to panic because of my broad view of history. Historically panicking has not gotten humanity great results. And I rely on those kinds of lessons to provide guidance on how to act and behave. #continualimprovement

[Michael Cardinal @MJ_Cardinal]

Interesting how a microscopic organism can bring society to a #tippingpoint How will we emerge from this moment? The Renaissance followed the largest plague in #history #lessonslearned

[Michael Cardinal @MJ_Cardinal]

Will this be the time when people embrace #proactiveness and #continualimprovement as the norm? Sadly probably not (and history shows otherwise) but I can dream... #lessonslearned

[Michael Cardinal @MJ_Cardinal]

What fundamental changes to our habits, culture, way of life, routines will emerge from the current situation? #Historians and #culture specialists want to know #lessonslearned

[Michael Cardinal @MJ_Cardinal]

When I taught Continuity Management during #ITIL classes I included life-safety (fires, etc) and pandemic planning as part of the broader needs of BCM planning. Continuity is about people too, not just systems and technology #lessonslearned #itsm

[Michael Cardinal @MJ_Cardinal]

Serious question: With a number of organizations and schools shifting to work from home, will our current infrastructure handle the extra load? Will IT departments be able to step up to the challenge?

[Michael Cardinal @MJ_Cardinal]

Important information here. We can all use more positivity in our lives https://t.co/qG2yACxa40

[Michael Cardinal @MJ_Cardinal]

Irony: when you spend six years promoting service management to your customers and it takes that long for your own company to "get" the concept.

[Michael Cardinal @MJ_Cardinal]

@theitskeptic For me it as much about how these folks thought as what they said. Keep it simple (Occams Razor). Start with definitions and the basics and build from there...

[Michael Cardinal @MJ_Cardinal]

@theitskeptic Love the "Ancients Writers" like Drucker and Deming! #Otherpeopleswisdom

[Michael Cardinal @MJ_Cardinal]

Happy New Year-To live only for some future goal is shallow. It's the sides of the mountain which sustain life, not the top. Here's where things grow.-Robert Pirsig

[Michael Cardinal @MJ_Cardinal]

@theitskeptic Cause ‘merica! (In redneck voice)

[Michael Cardinal @MJ_Cardinal]

Trust, respect, confidence, understanding. Key to business IT alignment-Jim Dulle. But also key to employer-employee relationships #Smworld2019

[Michael Cardinal @MJ_Cardinal]

The flow I have seen with colleagues: school>work for org>work for consulting or training firm (me currently)>work for self. Will I follow to the next step? Pondering the next step

[Michael Cardinal @MJ_Cardinal]

@kenwendle Totally agree!

[Michael Cardinal @MJ_Cardinal]

When did the success of an organization become more important than respect and dignity of its staff and people? Are we on the societal downslope?

[Michael Cardinal @MJ_Cardinal]

Mutual understanding between Business and IT is required for success-Jim Dulle #smworld2019