@united continuing my bad experience Boris a cargo team lead in Houston just gave me what in my opinion is the most most arrogant customer service yet. I wish you would be more sensitive and at least when addressing your customers.
@united I have that is why I reached out to you via tweeter, Mai and her team Pretzel and Vida were not interested on researching and escalating the situation. Not asking to change your policy but for them to treat us as people instead of giving us machine like answers.
@united your pet safe reps do not honor the military traveling exception. Please check this new advisory exception. Coming back to the US after 6 years of overseas duty is hard enough, sadly your staff seems to have to will to help or double check.
@dolcegustous I have trying you customer service line for days and not only no one answers but then they send me to a message system. Please advise a phone number with “real” people I need technical advise since my brand new machine doesn’t work
Help Isabella reach @Malala! Her dream is that all children have access to education! “Let is pick up our books and our pens, they are the most powerful weapons”