Lead Architect SIAM Professional BoK, Contributor VeriSM, Queen of SIAM, psychologist, listener, thinker supports best & enabling practice. Views my own.
Sharing inspo with his bookstore analogy to #ITSM. @RoyAtkinson at @itSMFUK Outside in focus and driven by the customer tastes, purchasing patterns to understand #value#service
Enjoying the keynote from Julian Fisher, Espionage specialist, sharing wisdom about leadership at @itSMFUK. 1. Put yourself 2nd. 2. Show some vulnerability. 3. Occupy the common ground. Enabling trust and human connection. Keys for success. #ITSM
Today is the day .. @scopismnews#SIAM 2025 Body of Knowledge is launched at #ServiceNorth2025, making SIAM relevant for today's complex and evolving organisations !
The unified SIAM Body of Knowledge is live: Foundation, Professional + 14 compendiums (AI, Experience, ISO, OCM, Skills, Trust, E2E Measurements & more).
Join free & get access → https://t.co/gXoC9Uo7lY
Which chapter are you opening first?
#SIAM#ITSM
Revealing the 2025 @scopismnews Global Annual #SIAM Survey at #servicenorth2025 the strategic drivers for SIAM remain steady year on year. Reduce costs was up though. No surprise.
Trust - “A confident relationship with the unknown.”. Listening to great insight from Markus Mueller about how critical trust is to #SIAM at #servicenorth2025
Last week we held our Service North conference with over 100 delegates and many more joining online.
Here’s the Service North round up with a special offer from sponsor @bcs
You can read the round up here https://t.co/zO9ga2Lag7
#siam#itsm#service
🌟 Join us in exploring our latest @scopismnews#SIAM whitepaper "Measuring the Service Integrator"
📅 Date: Wednesday 27th November
⏰ Time: 09:00 am GMT / 17:00 AWST
📍 LinkedIn Live: https://t.co/vn8Q3l3ouM
📖 Access the whitepaper in advance: https://t.co/yAGs3yK7Qh
MAGIC 🤩 measures - the Whitepaper will be live in less than 30 minutes, sign up now to be notified 👉🏼https://t.co/7sbTJzE35S thank you @MMG9898@ITILzealot & the wonderful #SIAM Community 👏🏽📏🔮📊