A big win on council tax debt collection!
For 18 months we’ve been campaigning to make council tax debt collection less rapid and aggressive. And the government has listened.
Our Chair and Founder @MartinSLewis welcomes this news. 1/2
Thank you to the Aviva Foundation for their support for this research.
Our new report, Stuck on repeat, was written by @chrislees_ and Kate Wells. You can read it now on our website: https://t.co/ghe28OFGDG
🚨 New report
📢 We’re calling on the government to work with regulators to create a ‘Share Once’ support system, to offer people a safe and easy one-stop shop for disclosing their needs to all the essential services they deal with.
As our Chair and Founder @MartinSLewis says: “The government has a Tell Us Once system for when someone dies, yet we lack the same for those who are alive and struggling. That makes no sense. We need a single simple system that can work across essential services.”
As our Founder and Chair @MartinSLewis says: “Money problems and mental health issues are a marriage made in hell... This new status is another hugely important tool for us to use to weaken the link between the two.”
https://t.co/PXW2Chkktx
We have some fantastic news!
Today @hmtreasury has recommended that we're awarded super-complainant status for @TheFCA and Payment Systems Regulator.
We’re delighted to become only the 4th organisation to have super-complainant powers for all three of these regulators.
They often have a unique insight into when people may be struggling, through financial data and contact with customers through frontline staff.
In our new paper, we’re urging banks to act – to help prevent more lives being lost to suicide. https://t.co/84tIM35XOi
Over 100,000 people in problem debt attempt to take their own lives each year in England.
There’s rarely just one reason someone takes their own life, but financial difficulty can be part of the picture.
Banks and building societies can make a difference and even save lives.
@007SunnyBond007 Hi Sanjay, thanks for your question. If you're interested in contributing to our research and campaigns, you can sign up to our Research Community below 👇
https://t.co/QjztlefHKp
We know that this time of year can be difficult for some of us.
Please know you’re not alone and there is help available. 💜
You can find sources of support with your money or your mental health here: https://t.co/X8VxRXtSCr
The year is drawing to a close - and we want to say such a big thank you to everyone who’s supported us this year, particularly our Research Community members without whom none of our work would be possible! 💜
We want to wish you all a very special festive season.
If you’re struggling with debt or money worries, please remember you’re not alone - and there’s no issue that can’t be resolved with the right support 💜
We’ve listed organisations that can help with money and mental health here 👇
https://t.co/X8VxRXtSCr
Thank you to our Research Community member Rob for speaking so openly on @Moneybox about impulsive spending, and the small practical changes he’s made to protect himself when his mental health dips.
From securing a U-turn on disability benefit cuts to painting the walls of our new office, it’s been a massive team effort. Read Helen’s full end of year review here: https://t.co/0x05GK4YVG
As 2025 comes to a close, our CEO Helen Undy has reflected on a pivotal year of hard work and remarkable impact at Money and Mental Health. Here are a few of our highlights 🧵👇
None of this is possible without our Research Community💜
Your insights and stories give us the evidence we need to drive these changes. Thank you for all your support in 2025.