Manchester Met IT

IT news from Manchester Metropolitan University. Need help with IT? Contact us 24/7 on 0161 247 4646

This account monitored between: 8.30am - 4.30pm Mon-Fri

[Manchester Met IT @MMU_IT]

Moodle will be unavailable from 6:00am on Tuesday 28th March whilst essential maintenance is undertaken🛠️

Please ensure you save any work before 6:45am⚠️

The maintenance window will end by 8:30am

[Manchester Met IT @MMU_IT]

The fab team @Norman_MSP will be covering today, Wednesday 15th March from 9am-11am whilst the IT Service Desk are in a staff meeting.

They can be contacted on 0161 247 4646 or https://t.co/V19OhLs5mW

You can also log tickets and search for knowledge at https://t.co/dK3y8KxEXt

[Manchester Met IT @MMU_IT]

@jadoo247 Hello,

If you need support, please contact us on 0161 247 4646 or via https://t.co/V19OhLs5mW and a member of the team will be able to assist you.

[Manchester Met IT @MMU_IT]

Our colleagues @Norman_MSP will be covering from 2pm-3pm today, Wednesday 8th March whilst the IT Service Desk are in a staff meeting

They are available on 0161 247 4646 or Live Chat at https://t.co/V19OhLs5mW

You can also log tickets via Self-Service at https://t.co/dK3y8KxEXt

[Manchester Met IT @MMU_IT]

The print system will undergo a brief maintenance period tomorrow morning - Thursday 2nd March between 7:45am- 9:00am 🛠️

This will affect printing via email and scan to email⚠️

Mutlifunction printing from staff and student devices will still be available during this time

[Manchester Met IT @MMU_IT]

Moodle will be unavailable from 06:00 GMT on Tuesday 31st January while essential maintenance is undertaken

Please ensure you save any work before 05:45.

The maintenance window will end by 08:30 tomorrow morning

[Manchester Met IT @MMU_IT]

The print system will undergo maintenance this evening, Wednesday 25th January from 17:00-18:00

During this time, on site printing, print by email and the Papercut portal will be unavailable

Printing and online top up should be available as normal after the maintenance window

[Microsoft 365 Status @MSFT365Status]

We've confirmed that the impacted services have recovered and remain stable. We're investigating some potential impact to the Exchange Online Service. Further, updates on the Exchange investigation will be available in your admin center under the SI# EX502694.

[Manchester Met IT @MMU_IT]

Microsoft are continuing to work on this issue and we have seen significant improvement to access and authentication to Microsoft services

If you experience any further issues with Microsoft 365 services, please contact the IT Service Desk.

[Microsoft 365 Status @MSFT365Status]

We’ve isolated the problem to networking configuration issues, and we're analyzing the best mitigation strategy to address these without causing additional impact. Refer to the admin center MO502273 or https://t.co/lZs9s6KLnh for more information.

[Microsoft 365 Status @MSFT365Status]

We’ve isolated the problem to networking configuration issues, and we're analyzing the best mitigation strategy to address these without causing additional impact. Refer to the admin center MO502273 or https://t.co/lZs9s6KLnh for more information.

[Manchester Met IT @MMU_IT]

Microsoft have identified an issue where users may be unable to access multiple Microsoft 365 services including:

-Microsoft Teams
-Exchange Online
-Outlook
-SharePoint Online
-OneDrive for Business
-Microsoft Graph

Further updates can be found at -https://t.co/ukp1UKmTqf

[Microsoft 365 Status @MSFT365Status]

We've identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps. You can find additional information on our status page at https://t.co/pZt32fOafR or on SHD under MO502273.

[Microsoft 365 Status @MSFT365Status]

We're investigating issues impacting multiple Microsoft 365 services. More info can be found in the admin center under MO502273.

[Turnitin Status @TurnitinStatus]

We’ve fixed it!
Due to an unexpected service incident, you may have experienced intermittent access issues and slowness when opening Similarity Reports, as well as received errors when attempting to grade, or add feedback in Turnitin and Turnitin UK today. (1/3)

[Turnitin Status @TurnitinStatus]

Users accessing these services via an integration may also be affected.

We invite you to track the progress of this incident while we work to bring the service back to optimum health: https://t.co/IYkyL9kHQU
(2/2)

[Turnitin Status @TurnitinStatus]

We’ve run into some issues.
Due to an unexpected service incident, users of Turnitin and Turnitin UK may be experiencing issues with slowness when opening Similarity Reports, and receiving errors when attempting to grade or add feedback.
(1/2)

[Manchester Met IT @MMU_IT]

Moodle will be unavailable between 6:00am and 8:30am GMT, tomorrow, Tuesday 10th January while we do some essential maintenance🛠️

Please ensure you save any work before 5:45am ⚠️

[Manchester Met IT @MMU_IT]

Our pals @Norman_MSP will be taking over from 5pm today, Thursday 22nd December until 8am on Tuesday 3rd January

They're no muppets and will be available 24/7 to help over the Christmas break on

0161 247 4646📞

https://t.co/V19OhLs5mW🧑‍💻

[Manchester Met IT @MMU_IT]

If you haven't already registered for multi-factor authentication (MFA), you will be prompted to do so. You can sign up for MFA at https://t.co/3ZPahOiGk2
Questions or issues? Contact the IT Service Desk 24/7 via phone [phone]) or live chat - https://t.co/V19OhLs5mW (2/2)

[Manchester Met IT @MMU_IT]

To keep student accounts secure (especially from Grinch's over the festive period🎄), you may see more multi-factor authentication requests when logging into University services (1/2)