Monesh A Mishra

[Monesh A Mishra @MMtoursindia]

@qrsupport @qatarairways This is the copy of the complaint they made at Tokyo airport

[Monesh A Mishra @MMtoursindia]

PNR - D8CRMU business class tickets for flight QR4791 & QR812 Mumbai to Tokyo via Doha. Luggage was not loaded and flight arrived without luggage. No support from ground staff & no mention of compensation. Are business class travelers treated like this @qatarairways @qrsupport ?

[Monesh A Mishra @MMtoursindia]

@qrsupport @qatarairways Please check the email from your side & the reply from the guests. It is so irresponsible to say that it is the mistake of IndiGo airlines not Qatar Airways. The client had purchased business class tickets from Qatar Airways and if you have a code sharing that is your problem.

[Monesh A Mishra @MMtoursindia]

@ThaiVietjet flight was delayed by 3 hours and no information about it was shared by email or SMS alerts. What pathetic service standards, first time traveling with this airline and what an impression 🤬🤬

[Monesh A Mishra @MMtoursindia]

@ThaiVietjet what a wonderful way to treat people who have booked flight tickets with you. On reaching the airport we get to know that you have changed our return flight date without any intimation. Were the tickets on charity? We paid for it and it is we who decide when to fly.

[Monesh A Mishra @MMtoursindia]

@Airtel_Presence Is this the solution you have for the cheating complaint with your billing process? No proof of usage, no calls exchanged to explain, no satisfactory answer when called the customer service person, just a sham in the name of solution 😡🤬

[Monesh A Mishra @MMtoursindia]

@airtelindia @Airtel_Presence @airtelnews such hopeless service standards! Keeping customers on hold for 6 minutes just to get connected? It is customer harassment not customer service. When you have nothing to show in call records you say data charges to make easy money? 🤬🤬😡

[Monesh A Mishra @MMtoursindia]

@Airtel_Presence Which is actually just a farce in the name of solution 😡🤬

[Monesh A Mishra @MMtoursindia]

@IndiGo6E The refund is hardly a fraction of what we paid to book our flights at the last moment 😞🥴 is anything happening about the compensation part or just big talks and delays 🤐🤔

[Monesh A Mishra @MMtoursindia]

@IndiGo6E is this the service standards you have been boasting for such a long time?? How long does one have to wait for refund and compensation??

[Monesh A Mishra @MMtoursindia]

@IndiGo6E @PC1946 When you put the PNR number and last name of the passenger a message pops up that the details entered are wrong. Is this done purposely for harassment of already exhausted customers? The customer tries doing it several times and then finally gives up and @IndiGo6E is happy.

[Monesh A Mishra @MMtoursindia]

@PC1946 @IndiGo6E Most useless link sent by @IndiGo6E which just looks like delaying tactics they have mastered in. The cancelled flight ticket also was refunded after 5 weeks which is so pathetic considering that they are offering hardly 10-20% of what people paid for new bookings for the trip.

[Monesh A Mishra @MMtoursindia]

@IndiGo6E If you want me to do all the follow up then why ask for the details? Simply for making the client run from pillar to post?? Or just delaying tactics?

[Monesh A Mishra @MMtoursindia]

@IndiGo6E why is there so much delay for the cancelled flight refund which happened in the 1st week of Dec? Also no sign of the 10k voucher which was promised to the customers who suffered because of your negligence. Any plans for the repayment?

[Monesh A Mishra @MMtoursindia]

@IndiGo6E F5T7JW is the PNR, the partial ticket refund amount and 10k voucher is pending

[Monesh A Mishra @MMtoursindia]

@IndiGo6E No amount of apologies or explanation is going to wipe out the hardships your irresponsible behaviour has caused to innumerable customers.

[Monesh A Mishra @MMtoursindia]

@ANI What about the hardships and losses they have given to the people who booked flights on 2/3/4 December which got cancelled at the last moment and had to be booked at 4 times the price with other airlines?? @IndiGo6E is irresponsible, unprofessional and has lost face for life.

[Monesh A Mishra @MMtoursindia]

IndiGo cancels over 70 flights due to crew shortages; airline says tech issues, airport congestion hit ops - The Economic Times https://t.co/RQzYzxR4uc
Sorry state of the so called best airlines in India 🤣🤪

[Monesh A Mishra @MMtoursindia]

@IndiGo6E Seriously?? After causing so much distress and inconvenience to innumerable customers you still have the audacity to claim such high standards?? First hand experience of close family members 3 IndiGo flight getting cancelled in just one week, can't say about many others 🤢😞🤬