Monumental Plus Support

Tech support @MonSportsNet. DMs are open.

Available on game days 3 hours before start. 10 am - 5 pm on non-game days.

E-mail: [email protected]

[Monumental Plus Support @MNMTPlusSupport]

@WizardsNextUp @TedLeonsis We apologize for the inconvenience. This is not the experience we want for our fans. Please email your account information to [email protected] so we can get you signed back in.

[Monumental Plus Support @MNMTPlusSupport]

@_A_Dishy_Smith Hi Alison. This should not be happening and I'd like to get it fixed for you. Do you mind DM'ing us the platform and device you're watching on. And also your subscriber email. Thanks! - BM

[Monumental Plus Support @MNMTPlusSupport]

@rising4good Hi Ben. This shouldn't be happening and we'd like to get you a fix here. Do you mind DM'ing us your subscriber email and the platform and device you're watching the game on? - BM

[Monumental Plus Support @MNMTPlusSupport]

@zdcaps We’re sorry you’re running into this — that’s incredibly frustrating and shouldn’t be happening on our website. Can you message us your Monumental+ account email and confirm you’re watching on web so we can make sure this is reviewed right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@dcdiehard21 Hello. That shouldn't be happening. Do you mind DM'ing us your subscriber email for M+ and the platform + device you're trying to watch the games on. That will help us put you in touch with our tech support group and hopefully find a quick resolution. Thanks!

[Monumental Plus Support @MNMTPlusSupport]

@ariallal @MonSportsNet Hi Ari - sorry about this! Can you DM what TV you're watching on and any more details about the video quality? We will look into this. Thanks! -CT

[Monumental Plus Support @MNMTPlusSupport]

@EDM1336 Eric we’re sorry you’re having this experience. This shouldn’t be happening on Monumental+. Are you watching on the app or on cable? If you're an M+ subscriber can you message us your account email, what device you’re watching on and a description of what’s looked off?

[Monumental Plus Support @MNMTPlusSupport]

@mohler_derek We’re sorry you had this experience late in the game — that’s frustrating and shouldn’t be happening on Monumental+. Can you DM us your account email, what device you’re watching on, and a brief description of what’s going wrong so we can look into it for you?

[Monumental Plus Support @MNMTPlusSupport]

@JoelDReports We’re sorry you’re having this experience — that’s frustrating and not how Monumental+ should perform. Can you message us your account email, what device you’re watching on, and a brief description of what’s happening so we can review it right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@ThatConsumer We’re really sorry you missed that moment — we know how frustrating that is. This shouldn’t be happening on Monumental+. Can you message us your account email, what device you’re watching on, and what happened so we can review it right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@ConnorMcJesus24 We’re sorry you’re dealing with this — we understand how frustrating that is. The freezing shouldn’t be happening. Can you message us your account email, what device you’re watching on, and what’s happening so we can review it right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@bfreed10 We’re really sorry you’re having this experience — that’s frustrating. This shouldn’t be happening on Monumental+. Can you message us your account email, what device you’re watching on, and a brief description of what’s going wrong so we can look into it right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@brando27sports9 Hello. That definitely should not be happening. Do you mind DM'ing us the device and platform you were trying to watch the game on and send us your M+ subscription email? Would like to get a ticket in to our tech support folks for you. - BM

[Monumental Plus Support @MNMTPlusSupport]

@SkibopMoss Hello. We'd like to help find a fix here for you. Do you mind DM'ing us your subscriber email and the platform and device you watch the games on?

[Monumental Plus Support @MNMTPlusSupport]

@JustinKohout We’re sorry this is happening — that’s incredibly frustrating. This shouldn’t be happening on Monumental+. Can you message us your account email, what device you’re watching on, and a quick description of the issue so we can review it right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@dmv_ce Here you go! https://t.co/7iDxrYMmrm

[Monumental Plus Support @MNMTPlusSupport]

@AHempster @MonSportsNet @YouTubeTV Hey Albert - sorry about this. I got you in the DMs. -CT

[Monumental Plus Support @MNMTPlusSupport]

@zdcaps Hi there, we’re sorry you’re dealing with freezing on your laptop — that’s incredibly frustrating. Can you DM us the email you use for Monumental+ and what browser you’re watching on so we can get this reviewed right away? -EC

[Monumental Plus Support @MNMTPlusSupport]

@Art_VanD_lay @MSE @MonSportsNet @Capitals @TedLeonsis Hi Art - I got you in the DMs. We will take care of you and make this right. -CT

[Monumental Plus Support @MNMTPlusSupport]

@Art_VanD_lay @MSE @MonSportsNet @Capitals @TedLeonsis Hi Art, I’m sorry about this. We will follow up right now. -CT