@OvagoCom Still trying to get a hold of someone...it's been over a week and a half and no reply. Our tickets to France were for a week ago. All your phone does is automatically hang-up after 10 minutes of waiting. @OvagoCom
@OvagoCom I know you're a little overwhelmed, but I've been trying to get a hold of you for over a week to cancel and refund our flight... You could at least not limit your wait time on hold to 10 minutes, only to hang up on customers.
@OvagoCom I understand you're overwhelmed right now, but my plane tickets were for almost a week ago and I haven't heard ANYTHING back from you about a cancellation or refund...and your phones hang up automatically if you're on more than a 10 minute wait!
On board for over an hour. Flight was supposed to take off almost two hours ago. Missing our connection. Our train. Our hotel reservation.This is a great start to a vacation @Icelandair