Wondering how to buy, sell or trade camera gear from us?
Whether you're in the US, UK or the EU, buying, selling or trading used gear with MPB is easy, quick and secure.
@IriUl88855 Hi Iri,
Thank you for reaching out and we are very sorry to hear that you have been waiting for an update on this trade in! Please could you DM us your transaction reference number and we will take a look into this for you to get this resolved!
-Georgie (UK)
@russell200163 Hello Safa, thanks for reaching out! We are sorry to hear that you've not had any confirmations regarding your order, this is absolutely something we can take a further look into for you. Please could you DM us with your transaction TX number? - Abi (UK)
@CarlaJM Hi there, thank you for reaching out. I'm sorry to hear about this. Can you please message us your transaction number so we can take a look into this case? Please also feel free to give us a call at 332-286-4119.
Thank you!
@Cat28T Hi there,
Thank you for reaching out to us. Please send us a DM with your transaction number or email us at [email protected] and we would be happy to look into this for you. - Samantha M
@CarterMarshal1 Hello Carter, we are really sorry to hear this. Please could you DM us with your email address and your TX reference number? We can then take a further look into this for you - Abi (UK)
@JWLSRSLR Hello, thanks for your comment! Currently our checking timeframes are taking longer than usual, due to us receiving a higher volume of kit at our warehouse than normal. We are currently quoting 5-6 working days at the moment. We do apologise for the delay with this - Abi (UK)
@its_chobo Hello there, we are very sorry to hear of the condition that your item arrived in. If you could please DM us with your transaction TX number, we can absolutely take a further look into this for you - Abi (UK)
@HashtageLiars Good morning,
we do apologize about this situation.
Due to Easter holidays we were closed between last Friday and Monday.
We restart working today and we'll reach out to you per email as quick as possible to continue assisting you.
Best regards
MPB
Wondering how to buy, sell or trade camera gear from us?
Whether you're in the US, UK or the EU, buying, selling or trading used gear with MPB is easy, quick and secure.
@maggsvisuals Hey Dylan ๐ Sorry to hear about your Canon battery issue. Please email [email protected] or call 0330 024 5556 (Mon-Thurs, 9am-4:30pm). You can also reach our Live Chat team Mon-Fri, 9am-6:30pm. - Josh (UK)
@impledob Hi there,
Thank you for reaching out to us, that is unfortunate to hear. Please send us a DM or email with your transaction number and we would be happy to assist you with this. - Samantha M
@CaptainAusomeUK Hello there, thanks for your message! We're always happy to give advice at MPB, if you reach out to us on [email protected] or contact us via Live Chat, one of our Customer Experience Advisors will be more than happy to help assist you with this ๐ - Abi (UK)
@kimelizabeth44 Hello Kim, we are sorry to hear this - please could you DM us with your transaction TX number, and we can certainly take a further look into this for you - Abi (UK)
@Turbo_int3000 Hi there,
Thank you for reaching out to us! Our phone number is 3322864119 and it's available 9 am-5:30 pm EST Monday through Thursday, we can also be reached at [email protected]. - Samantha M
@chloe_mmg Hi Chloe,
You can reach our EU Customer Support team at "[email protected]". Alternatively, if you visit our website, you can chat directly with one of our Live Chat agents who will be able to assist you.
Best wishes,
MPB
@T3RRAF0RM Hi there,
Thank you for reaching out to us! If you would like further assistance on setting up a quote please reach out to us at [email protected] and one of our advisors would be happy to assist. - Samantha M
@ireadagreatbook Hi David,
Thank you for reaching out to us! Please DM us your transaction number or reach out to us at [email protected] and we will be happy to assist you. - Samantha M
@VasisthaAnirudh Hello Anirudh, thanks for your comment! Please could you DM us with screenshots of the prices from other retailers, we can certainly take a further look into this for you. Please could you also confirm if you were looking to purchase from our UK, EU or US site? - Abi (UK)