Mohit Pungliya

[Mohit Pungliya @MPungliya]

@help_delhivery They are not showing proper interest regarding this from 15 days they are saying we have escalated your case please give us some time to investigate and making me fool

[Mohit Pungliya @MPungliya]

@help_delhivery But in this it’s your agent fault he mentioned wrong awb number while picking up the parcel he picked up 3 jeans and mentioned in 1jeans pick up awb number and I’m also talking with merchant @PepeJeansIndia from last 15 days but they are facing technical issue for last 15 days 🤣

[Mohit Pungliya @MPungliya]

Now who will give me my refund and without any satisfying answer how you close my case @delhivery

[Mohit Pungliya @MPungliya]

Dear Mohit Pungliya,

Your shipment AWB: 19346712642662 has been marked as Lost. We sincerely apologise for any inconvenience caused to you. Please reach out to the shipper for any refund related queries. We are marking this ticket as resolved.
Team Delhivery
@delhivery reply?

[Mohit Pungliya @MPungliya]

@delhivery hey what happened to my problem your team didn’t message me back or call me such a shameful behaviour from your side if you can’t solve customer problem then you have to shut down your company

[Mohit Pungliya @MPungliya]

@delhivery For how many days you will say our team is reviewing this and we will give you update soon it’s 10 days and still my problem is not solved and you are not taking it seriously if you can’t solve customer problem then you have to shut down your company

[Mohit Pungliya @MPungliya]

@help_delhivery It’s 2 days and still my problem is not solved. How many days your team will took to solve my problem

[Mohit Pungliya @MPungliya]

@delhivery due to your worker my amount is blocked by @PepeJeansIndia your delivery pickup guy mentioned wrong awb number while picking up my order I mailed you for the same last Friday till now my query is not solve. How many days you required to solve it

[Mohit Pungliya @MPungliya]

@delhivery what happened it’s almost a day what process you have done and when will my problem get a resolution it’s almost 9-10 days since I mailed your team

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@PepeJeansIndia You can’t solve customer problem then you have to shut your company down from last Friday I’m mailing your team and still they are saying it we are looking into it and not solving my problem in a week

[Mohit Pungliya @MPungliya]

@consumerforum_ please help me from last Friday I’m mailing @PepeJeansIndia for my query and they are not taking it seriously and not giving any reply seriously. So please look into it

[Mohit Pungliya @MPungliya]

@PepeJeansIndia it’s 8 days and my query isn’t solved your team is not taking it seriously how will you solve customer problem

[Mohit Pungliya @MPungliya]

So please @consumerforum_ take a strict action against @PepeJeansIndia it’s 4-5 days and they can’t solve my problem

[Mohit Pungliya @MPungliya]

@PepeJeansIndia @consumerforum_ I have ordered 4 jeans online form which I made 2 return request for the jeans in which I made 3jeans request and I made 1 jeans request differently so their delivery partner take return on Friday at that time I change my mind to took one jeans

[Mohit Pungliya @MPungliya]

Since Friday I am telling that this glitch has happened so please look into it they just tell me we’re escalating this to our team please give us time it’s 4-5 days and I’m not getting any solution today I get back the refund of only 1 jeans who will pay me the remaining 2