MST

[MST @MST_55725]

Order still undelivered as of 9 Aug — 2nd failed attempt logged (8 Aug, 10:02 PM), now pushed to "tomorrow" again. @shadowfax_in @weareclinikally No response to DM despite acknowledgment. Formal complaint filed — NCH Grievance @nch1915 #9901001. Deliver or refund ₹2,678 now.

[MST @MST_55725]

@shadowfax_in Thanks for the response. I need a concrete resolution — not just 'looking into it.' Please confirm: will this be delivered today, or will you process the refund? I've also filed a formal complaint with National Consumer Helpline (Grievance #9901001).

[MST @MST_55725]

Paid ₹2,678 to @shadowfax_in for @weareclinikally clinikally order SF3775652971CLL on 7 Aug. Confirmed I was available for delivery — they falsely logged me as "not contactable" and still haven't delivered. This is unacceptable. Ticket #VJSF-793352. Deliver or refund now

[MST @MST_55725]

@Swiggy @SwiggyCares @SwiggyCares The issue is NOT the cancellation policy. The app FAILED to process my cancellation within 1 minute. Food was NEVER delivered. It was COD — no cash exchanged. Your own agent is already investigating via email (Request #28209986). Stop hiding behind policy.

[MST @MST_55725]

@Swiggy @SwiggyCares My COD order #235585070227642 was cancelled on April 19. Food never delivered,no cash paid.Yet charged ₹194 as cancellation fee. Spent 2 hours on your chat with zero resolution.This is unfair trade practice under Consumer Protection Act 2019.#ConsumerRights