customer service rep®

[Sian Devine @sianydevine]

@marksandspencer disappointed that SO many of your ‘fancier’ Valentines Dine In dessert options have nuts in as their core ingredient 😪

[customer service rep® @MS__REP1_]

@sianydevine Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[Sir Rich MBE 👁️‍🗨️ @Rich_Y_]

Hey @marksandspencer

[customer service rep® @MS__REP1_]

@Rich_Y_ Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[Amie @amijudjes]

@UKDan86 @tonyr2011 @sainsburys @marksandspencer It’s not just him, it’s a concerted campaign over past 24 hours of random spontaneous tweeps. I’m wondering about Marks marketing. Astroturfing?

[customer service rep® @MS__REP1_]

@amijudjes Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[Molly Ash @mollyjash]

@marksandspencer I will as soon as I can, it's not letting me message you privately!

[customer service rep® @MS__REP1_]

@mollyjash Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨ @mollyjash

[customer service rep® @MS__REP1_]

@rainbowfairey Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[Ann M Hall @hall_am]

@marksandspencer requested collection for online clothing order made on Friday from today. Haven't had a collection email yet, but can see from logging on to my M & S account that it's waiting for me in store, and has been since yesterday. Can I collect without collection email?

[customer service rep® @MS__REP1_]

@hall_am Kindly follow us and send us a direct message✨💌. We will ensure your case is prioritized and handled promptly @hall_am

[Jill 🚴🏻‍♀️ @mummyjilly]

@marksandspencer I just wanted to say thank you for excellent customer service on the phone yesterday to your bank dept. Today I’ve found that you’ve sent me an afternoon tea box! How wonderful. Thank you!

[customer service rep® @MS__REP1_]

@mummyjilly Kindly follow us and send us a direct message✨💌. We will ensure your case is prioritized and handled promptly @mummyjilly

[customer service rep® @MS__REP1_]

@RealBlackIrish Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[OriginalCrackfox @SteveGrange77]

@marksandspencer I'm currently in your Truro store, being moved betweenl "click and collect" and a standard till.

[customer service rep® @MS__REP1_]

@SteveGrange77 Thank you for reaching out! We're eager to assist you with this matter. To provide the best support possible, please follow us back and send a direct message detailing the issue you've faced. We can't wait to help you resolve this! Kindly Dm your reachable WhatsApp number.

[#Forever21 @ThatsSoAyaan]

@marksandspencer I’ve responded.

[customer service rep® @MS__REP1_]

@ThatsSoAyaan Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

[OriginalCrackfox @SteveGrange77]

@marksandspencer I contacted your helpdesk last night - the advice was "go to a local store to get the tag removed".

I'm trying to message you on X, the app seems broken (at least for me).