Mary Spicuzza

Mom. @MadDanWrites wife. Milwaukee Journal Sentinel reporter, politics and investigations. Sicilian-Irish. Blackbelt. Pulitzer finalist. [email protected]

[Mary Spicuzza @MSpicuzzaMJS]

This is the hardest story I've ever done. I'd be honored if you took the time to read it.

My cousin was killed by a car bomb in Milwaukee. A mob boss was the top suspect. Now, I’m looking for answers. https://t.co/i7beJvG22I via @journalsentinel

[Curt Hogg @CyrtHogg]

Wrote about a World Series game in the city where I grew up.

https://t.co/isQSIpHNgW

[Scott Friedman 🎟️ @ScottFriedman3]

The sickening stories keeping coming in…😢😢😢

SHAME ON YOU, @StubHub.

Imagine being a kid, a HUGE @Brewers fan, and finding out you’re going to see your team play in the WORLD SERIES! ⚾️💙💛

The excitement. The anticipation. The memories you’re already imagining making.

Now imagine having that excitement ripped away because a company sold your 3 tickets that you bought, that they apparently can’t deliver.

That’s exactly what we’re dealing with right now.

We purchased THREE tickets to the Milwaukee Brewers World Series for Game 1 last Tuesday(13th) through StubHub. We selected our section, our row, paid for our tickets, and received our order confirmation.

Everything was supposed to be set.

Then suddenly, StubHub tells us they’re “searching for replacement options” because they can’t provide the tickets we purchased.

ARE YOU KIDDING ME?!

How does a company accept someone’s hard earned money, confirm a purchase, and then turn around and say they can’t fulfill it?!

And their solution? We can request a refund while they continue looking for tickets.

THIS ISN’T ABOUT THE MONEY.

It’s about the experience. It’s about the memories. It’s about the excitement of a kid, his dad, and grandpa, who thought they were going to watch their favorite baseball team play on the biggest stage in baseball.

Look at the first picture. That’s the disappointment you’re creating, StubHub.

A refund doesn’t replace that moment.

And here’s what really bothers me…

StubHub advertises a “FanProtect Guarantee” and tells customers their orders are “100% guaranteed.”

Guaranteed WHAT, exactly?!

Because from where we’re sitting, that guarantee doesn’t feel worth much when you can’t deliver the tickets you sold us.

We did everything right. We purchased through a major ticket marketplace. We trusted the confirmation. We trusted the guarantee.

Now it’s time for StubHub to make it right.

We aren’t asking for anything extra. We want the three tickets we paid for, or comparable or better seats together, at no additional cost.

Stubhub…DO BETTER.

Please SHARE this. Not just for us, but for every fan who has trusted a ticket company with an experience that means so much more than the price of admission.

ℹ️Brandon Barker

[MLB @MLB]

This throw is mesmerizing 😮

#WorldSeries

[Josh Albrecht @OnAirJosh]

I asked Cooper Pratt about if he thought his foot came off the bag in the moment on what could’ve been a game ending double play.

#Brewers | #WinOurWay

[MLB @MLB]

Robin Yount tossed out the first pitch for Game 1 of the #WorldSeries in a Bob Uecker jersey ❤️

[Hunter Baumgardt @hunterbonair]

Vibes are high after the Brewers win Game 1 of the World Series.

[Mary Spicuzza @MSpicuzzaMJS]

Never go in against a Sicilian - or an Italian Sausage - when death is on the line.

[Lance Allan @lanceallan]

The Italian takes the World Series Game 1 sausage race #Brewers

[Mary Spicuzza @MSpicuzzaMJS]

Believe it, Brewers earn first World Series win in 44 years

https://t.co/nXO5BrQZRx By @CyrtHogg

[MLB @MLB]

The first sausage race in World Series history goes to ... 👀

[MLB @MLB]

A thrilling finish in Milwaukee 🔥

[MLB @MLB]

WORLD SERIES GAME 1 GOES TO THE BREWERS!

[Milwaukee Brewers @Brewers]

GAME ONE BELONGS TO MILWAUKEE

#WinOurWay

[Todd Rosiak @Todd_Rosiak]

The Brewers hold on to beat the Rays, 3-2, to win Game 1 of the World Series.

It's the team's first World Series win since Oct. 17, 1982.

[Hunter Baumgardt @hunterbonair]

Bud Selig gives the ball to Robin Yount.

Yount then bows to honor Bob Uecker before throwing the first pitch.

Incredible moment before the World Series begins.

[Curt Hogg @CyrtHogg]

Robin Yount came out to the mound for the first pitch in Bob Uecker's jacket, took it off to reveal his Ueck jersey and took a moment to talk to Ueck's plaque on the building facade.

[Mary Spicuzza @MSpicuzzaMJS]

Let’s go Brewers!

[Milwaukee Brewers @Brewers]

FOR REAL

[Milwaukee Brewers @Brewers]

THAT'S HOW YOU START THE WORLD SERIES

#WinOurWay x @UWCreditUnion

[Curt Hogg @CyrtHogg]

Final: Brewers 3, Rays 2

What a game. What an insane baseball game. You wanted World Series baseball? You got it, Milwaukee.

[Mary Spicuzza @MSpicuzzaMJS]

@paulkurtz1 @journalsentinel I couldn’t bring myself to sell my family’s glasses! Or our placemats. (This is actually a picture of my friends’ glasses, but I don’t think they want to sell theirs either. I have seen them on eBay though.)

[Mary Spicuzza @MSpicuzzaMJS]

My contribution to the @journalsentinel ‘82 memories piece involves these guys.

[Mary Spicuzza @MSpicuzzaMJS]

Journal Sentinel newsroom staffers remember the 1982 World Series https://t.co/JXjLgwNoaz via @journalsentinel