Still no agent. Lots of customers are wondering what’s going on.. by far the worst day of aviation customer service that I have ever experienced in 20 years of flying… what are we doing? @AmericanAir
Boarding is supposed to start in 25 mins.. we haven’t seen a gate agent in about 90 minutes after it got delayed an additional hour with no actual update on the reason. Is this flight still on time (2+ hours delayed) @AmericanAir
Can I please get an update on AA 5662? This flight is now delayed over 2 hours and nobody at the gate knows why… no updates. This is AFTER AA 5338 was cancelled after a 4+ hour delay (including 3 hours on the tarmac) — this is getting insane with the lack of comms. @AmericanAir
We need an update on AA 5338 and please do not just reply with the flight status tracker from the app.. we need to know what the status is on the pilot we need for our flight. The gate agent does not speak fluent English and nobody can understand their updates. @AmericanAir
Stuck on the tarmac for over 2.5 hours on AA 5338.. engines off, seat belt sign off and nobody has offered water to any passengers. Is this standard practice? @AmericanAir
🚨 BREAKING: Claude can now map out your retirement better than most people charging $3,000 ever will.
Here are 6 prompts to figure out exactly when and how you can retire.
(Save this before it disappears).
We’ve been sitting on the runway for 40 minutes on DL1472 because another aircraft is having mx issues at our gate.. any idea.. when does it become standard practice to offer passengers wanted? 60 minutes, 90 minutes? @Delta