Matt P

I need the darkness, someone please cut the lights.

[Matt P @M_T_Parks]

@TheAA_UK Not yet. Scheduled for between 9 and 11am. Been moved to 10am now. We’ll see

[Matt P @M_T_Parks]

@TheAA_UK Over an hour past the estimated time of arrival. No update to the expected time of arrival for two hours. Chat function is closed. Phone call has been on hold for over 35 minutes and counting. Is there anybody there?

[Matt P @M_T_Parks]

@TheAA_UK And now the call has cut! Does the self proclaimed “Fourth emergency service” need some breakdown cover?

[Matt P @M_T_Parks]

@TheAA_UK you’re not going to answer tonight are you? The lack of communication is unacceptable. We are now approaching two hours beyond the estimated time, and I have received no update for 2.5hrs. I have no idea whether I have been missed or what the current situation is. Poor

[Matt P @M_T_Parks]

@KiaUK used KIA for the last 7 years. It’s now my last. Never again sadly.

[Matt P @M_T_Parks]

@footballontnt @rioferdy5 Is this an outtake from The Office?

[Matt P @M_T_Parks]

@northernassist Generic response. Nothing changes.

[Matt P @M_T_Parks]

@northernassist great planning Northern! Wigan to Manchester line closed. Just the three carriages full of Wigan rugby fans for the Grand Final in Manchester on your Blackpool North to Manchester route. Makes the train late and we can’t get on the train at later stops. Genius

[Matt P @M_T_Parks]

@virginmedia Hi there seems to be an issue with broadband in my area. Please can you give an approximate idea of when this will be resolved? BL5

[Matt P @M_T_Parks]

@virginmedia You have called me three times in a week to sell me upgrades yet nobody has contacted me once about my complaint I logged in June. When I ask these colleagues to discuss this or get somebody to contact me about the complaint they say they cannot do this.

[Matt P @M_T_Parks]

@virginmedia Yes. It still did not work however I have eventually got through to a your team on the phone and it has come back on. Concerned as the adviser asked for my mobile number and said it was different to what was on the account. My phone number has not changed in over 20 years!

[Matt P @M_T_Parks]

@virginmedia TV is off. Tried your diagnostic tool. It said having issues your end and to allow 30 minutes to get the diagnostic up and running. 2 hours later and still getting the same issue and still no TV

[Matt P @M_T_Parks]

@tu_clothing Hi. Tried to place an order on two separate occasions now. As soon as I click to purchase after entering card details the site goes back to google. Are you having issues with placing orders?

[Matt P @M_T_Parks]

@SpotifyCares Hi, I have logged into my account on the webpage but I cannot invite family members on my account

[Matt P @M_T_Parks]

@virginmedia Over a week for attendance to resolve a problem with your faulty equipment. Kids on school holidays with no wifi or tv for this period. Your assurances don't quite help at this point sadly.

[Matt P @M_T_Parks]

@virginmedia Bit embarrassing for you that I can't even check the service status of the faults we are encountering when your 'Check service status' is also down. On the phone you say 5th Jan before an engineer can attended. Woeful service.

[Matt P @M_T_Parks]

@virginmedia We have already done that. You can't send an engineer until 5th Jan. Not acceptable.

[Matt P @M_T_Parks]

Jools Holland. No imitation.

[Matt P @M_T_Parks]

@SkyHelpTeam It is still slow but have connection. This was the screenshot

[Matt P @M_T_Parks]

@SkyHelpTeam Is it a coincidence my sky broadband keeps dropping and cannot reconnect the last week of my cancelation period? #SKY #GoldVIP really?

[Matt P @M_T_Parks]

@SkyHelpTeam Yes that is what the screenshot was. It's working ok now. Thanks for replying.